Jim Riehl's Friendly Chrysler Jeep - Warren

Superb. Justin Rivard over-extended himself to search for my Grand Cherokee!!! He kept me on top of his search and I was extremely appreciative of this. Justin Rivard over-extended himself to search for my Grand Cherokee!!! He kept me on top of his search and I was extremely appreciative of this. More

Great experience Mike was a wonderful Salesman to work with, very down to earth and genuine; he worked with us and got us a great deal. No pressure or hard sales. Mike was a wonderful Salesman to work with, very down to earth and genuine; he worked with us and got us a great deal. No pressure or hard sales. More

Overall good experience Terry Crandall very accommodating and responsive to all my questions. Terry also explained the improvements between our 2014 Jeep and the 2019. The Terry Crandall very accommodating and responsive to all my questions. Terry also explained the improvements between our 2014 Jeep and the 2019. The processing of the paper work was promptly handled by Chris ? More

Great service We took the vehicle in for a repair they looked up the history and fixed other things that needed to be fixed. They gave us a vehicle to use for the d We took the vehicle in for a repair they looked up the history and fixed other things that needed to be fixed. They gave us a vehicle to use for the day. Truly excellent service. More

Service Quick in and out Very nice and quick service fixed the problems in timely manner kept me updated nice clean service area had night time drop off box close to my work Very nice and quick service fixed the problems in timely manner kept me updated nice clean service area had night time drop off box close to my work More

Service They took care of the problem in a timely manner and no hassle getting a rental car to use while they got a part for the car They took care of the problem in a timely manner and no hassle getting a rental car to use while they got a part for the car More

Jeep Radio, Transfer case, and Wind Noise Very helpful Sservice and seemed very caring. Its not the dealers fault that it took so long to get parts. Still working with Jeep Wave on wind noise Very helpful Sservice and seemed very caring. Its not the dealers fault that it took so long to get parts. Still working with Jeep Wave on wind noise. More

Oil change The service advisor, Neal Martindale, was very courteous and friendly. He showed me where to wait and told me to help myself to coffee or popcorn. He The service advisor, Neal Martindale, was very courteous and friendly. He showed me where to wait and told me to help myself to coffee or popcorn. He returned to explain the results of the multi-point inspection and to tell me when my car was ready. He also escorted me to the cashier and explained where I could find my car. I feel he is a real asset to the Jim Riehl dealership. More

Good looking out I love when I go to my dealership because I know they will take care of me. I went in for a oil change and they realize it is something else that I ne I love when I go to my dealership because I know they will take care of me. I went in for a oil change and they realize it is something else that I needed. I would not have known about my other items that I needed done. More

Great service department. It was done in great time. Neal the service advisor is awsome. I would recommend this dealership to everybody who needs a new car and or department. It was done in great time. Neal the service advisor is awsome. I would recommend this dealership to everybody who needs a new car and or service. More