Jim Riehl's Friendly Chrysler Jeep - Warren

Service - Oil Change The service render was excellent especially under the conditions that we are experiencing now. Thank you for continuing keeping us safe and taking ca The service render was excellent especially under the conditions that we are experiencing now. Thank you for continuing keeping us safe and taking care of the continue maintenance on our vehicles. More

Oil change and tire rotation went great . I need a part for rear sensors on order. Nothing u can do if parts shop not open. I’ll have to come back when part is available . for rear sensors on order. Nothing u can do if parts shop not open. I’ll have to come back when part is available . More

oil change experience, ran ahead of schedule. Great price and great service. On time and actually running ahead of schedule. I like the car wash at the end of service. Would recommend. Great price and great service. On time and actually running ahead of schedule. I like the car wash at the end of service. Would recommend. More

Outstanding! The door latch on my 2017 Pacificia was broken. I was u dear the assumption (through the dealership I purchased my used vehicle through) that I was st The door latch on my 2017 Pacificia was broken. I was u dear the assumption (through the dealership I purchased my used vehicle through) that I was still under “bumper to Bumper” warranty. Trevor told me I wasn’t and the cost of the repair would be $485. Yikes! When I explained the situation to him about the warranty I asked him what he would do if he were me. He volunteered to make a call to the Chrysler a care center to see if the cost could be a complimentary repair due to my loyalty to a Chrysler and to that dealership. The cost was waived. I am very grateful to Trevor and to Jim Riehls Chrysler. He is an exemplary employee who went over and above for me. Thank you Trevor and Jim Riehl Friendly Chrysler! More

excellent service they did an excellent job fixing my car and it was wash when they finished which I liked very much. thank you .God Bless you they did an excellent job fixing my car and it was wash when they finished which I liked very much. thank you .God Bless you More

First oil change on my 2019 Compass We had a very warm welcome from Judy Leader. She is outstanding, and gave me the best price that was less than the coupon, AWESOME! We had a very warm welcome from Judy Leader. She is outstanding, and gave me the best price that was less than the coupon, AWESOME! More

THIS is where I go for my vehicles Been purchasing my vehicles for over 10 years now. Ron, the sales manager has always been great to work with as is Mike when I close on the vehicle.. Been purchasing my vehicles for over 10 years now. Ron, the sales manager has always been great to work with as is Mike when I close on the vehicle.. More

service advisor Russell Cusumano took great care of us he listen and explained what might be the problem and he got back with the diagnose problem in a timely matter. they repaired the problem. we took t he listen and explained what might be the problem and he got back with the diagnose problem in a timely matter. they repaired the problem. we took the car in at 11:00 it was ready by 2:00 . More

Well done and timely Great service and completely in a timely manner. I would have preferred a different car for my loaner, but then again I told the gentleman that it di Great service and completely in a timely manner. I would have preferred a different car for my loaner, but then again I told the gentleman that it didn't matter. More

Friendly service Very helpful and courteous. My engine light was on and wouldn't go out so that is why I brought my car in. They assessed the problem and took care o Very helpful and courteous. My engine light was on and wouldn't go out so that is why I brought my car in. They assessed the problem and took care of it in a timely manner. More