Jim Riehl's Friendly Chrysler Jeep - Warren

Mr. Neal was nice and kind. He listened to exactly what I had to say and wanted done. He also explained everything to me. He was very understanding. Mr Neal has great customer service. Thank you. Mrs. Joh had to say and wanted done. He also explained everything to me. He was very understanding. Mr Neal has great customer service. Thank you. Mrs. Johnson More

Best experience I’ve had buying a vehicle. Ryan did a great job answering my questions and making the purchase go smoothly. I would definitely recommend this dealership to a friend or family member. great job answering my questions and making the purchase go smoothly. I would definitely recommend this dealership to a friend or family member. More

This dealer has been great on the service on my 2007 Dodge Caliber. I have 218,000 miles on it with a lifetime maxcare warranty. You guys are the reason why I have this vehicle this long. Keep up the Dodge Caliber. I have 218,000 miles on it with a lifetime maxcare warranty. You guys are the reason why I have this vehicle this long. Keep up the good work. This includes my service representative Jim Brewer More

Very efficient and friendly experience! I have leased many vehicles through this dealership and have always had wonderful experiences. However, my wife and I feel this transaction was the be I have leased many vehicles through this dealership and have always had wonderful experiences. However, my wife and I feel this transaction was the best of them all. Our salesperson, Alix Barone, went above and beyond to make sure our experience was the best ever. She worked hard to provide us with the best price possible and delivered the exact car that we desired! Alix took the time to drive up to Lapeer to secure our vehicle and brought it back to Friendly Chrysler/Jeep in advance of the time that was promised. Her advice saved us much time and money and we are extremely grateful. We will always request her in future purchases and will refer her name to friends and relatives. On another note, I am very impressed with the Jim Riehl Friendly Chrysler Jeep Service Department. I always have my warranty work, oil changes and Corporate Recalls handled by this dealership. The work is done properly, quickly and the staff treats me with respect. I also feel the Waiting Room is comfortable and I enjoy the coffee. Thank you very much! Sincerely, Don & Kathy Papak More

Service Was very pleased with the process and service considering the Covid19 situation. I am a long time return customer. I definitely will be back again Was very pleased with the process and service considering the Covid19 situation. I am a long time return customer. I definitely will be back again. More

I went for an oil change, tire rotation and check engine light was on. They were able to diagnose the issue and was able to get things paid through my extender warranty. I also had my rear brakes replaced s light was on. They were able to diagnose the issue and was able to get things paid through my extender warranty. I also had my rear brakes replaced sine they were at 3mm life left. I always take my Jeep here and have a great experience. More

super service I recently purchased a vehicle here and the sales team were exceptional. Even with the Corona Virus situation the staff was still as "friendly" as the I recently purchased a vehicle here and the sales team were exceptional. Even with the Corona Virus situation the staff was still as "friendly" as they could be with the social distancing and whatnot still made my buying experience as comforting as they could. I would highly recommend them to anyone who is looking to buy or lease. More

I had an oil change during this Covid 19 pandemic. Service has always been outstanding. Judy Leader goes over and above what you would expect from a service representative. Reassuring, especially durin Service has always been outstanding. Judy Leader goes over and above what you would expect from a service representative. Reassuring, especially during this pandemic. Always service my vehicle here, despite purchasing it elsewhere. More

Oil change engine light Always top notch service car is clean and done in a timely manner scheduled and dropped off worked as expected when picked up Thank you Always top notch service car is clean and done in a timely manner scheduled and dropped off worked as expected when picked up Thank you More

Your employee’s have NEVER let me down. They are honest and very trustworthy. I won’t go anywhere else’s. Keep up the great work. and very trustworthy. I won’t go anywhere else’s. Keep up the great work. More