Jim Riehl's Friendly Chrysler Jeep - Warren

Neal, who took my service request was very friendly and nice. The work was done in a timely manner, very satisfied. Patiently answered all my questions. nice. The work was done in a timely manner, very satisfied. Patiently answered all my questions. More

Great service, I had an appointment, everything went smoothly, warranty work, had a car to drive. Tim Franklin and Russ Cusumano made sure everything was done correctly and and timely smoothly, warranty work, had a car to drive. Tim Franklin and Russ Cusumano made sure everything was done correctly and and timely More

Great customer service! Love Nick Thomas. We came into Friendly Chrysler Jeep on a whim after leaving another dealership disappointed with their pricing and customer service Love Nick Thomas. We came into Friendly Chrysler Jeep on a whim after leaving another dealership disappointed with their pricing and customer service. Nick was responsive, knowledgeable and interested in our business. Even though we knew pretty much what we were looking for, Nick made sure we were informed and he gave us a detailed explanation of what was available. He offered to let us test drive the vehicle (which we declined) and spent time with us making sure we got what we needed at the price that we loved. I was able to pick up my Grand Cherokee the next day and everything from the delivery to the paperwork was seamless. Nick even took my Ford Edge so I wouldn't have to deal with that end of things. Thank you again Nick, we are so happy to have met you and appreciate your kindness and attention to detail. More

Mike Paparelli did an excellent job!!!! He got me the exact vehicle I wanted in a expedited time frame and handled everything for me, he went above and beyond!! I love my vehicle and am very happy! exact vehicle I wanted in a expedited time frame and handled everything for me, he went above and beyond!! I love my vehicle and am very happy! More

The Service Adviser was Very courteous, knowledgeable, and service time was very efficient! Car was cleaned per COVID-19 guidelines, which I truly appreciate! The experience was much better than I was e and service time was very efficient! Car was cleaned per COVID-19 guidelines, which I truly appreciate! The experience was much better than I was expecting! More

I especially appreciated Mike’s help with my turn in vehicle that needed some repair. He kept me informed of the proper procedures for The repair. vehicle that needed some repair. He kept me informed of the proper procedures for The repair. More

Mike Victor and Joe Riehl were exceptional to work with, and I am extremely happy with my new 2020 Jeep Grand Cherokee Limited 4x4. Thank you to them both for such a quick experience! and I am extremely happy with my new 2020 Jeep Grand Cherokee Limited 4x4. Thank you to them both for such a quick experience! More

service, pleasant, efficient and timely.I was greeted in a timely manner, Was apprised of the changes due to the virus. My car was ready in a timely manner, pleasant, efficient and timely.I was greeted in a timely manner, Was apprised of the changes due to the virus. My car was ready in a timely manner, More

Great service. Started on time. Done right. Done on time. I would recommend you use this dealership. Great place to get your service done. Thanks I would recommend you use this dealership. Great place to get your service done. Thanks More

Very professionally done I needed to get a warranty repair completed and the dealership personnel did the service required while I waited in my vehicle. There is no need for I needed to get a warranty repair completed and the dealership personnel did the service required while I waited in my vehicle. There is no need for a minimum response IMO. More