Jim Riehl's Friendly Chrysler Jeep - Warren

The customer service and specially Julie is the best I have ever experienced in any dealer ships. have ever experienced in any dealer ships. More

Went in for oil change without an appointment day after thanksgiving, so service was short staffed and i did have to wait 2 1/2 hours, but the service guy was very nice and did explain what was going on. thanksgiving, so service was short staffed and i did have to wait 2 1/2 hours, but the service guy was very nice and did explain what was going on. I didn't mind waiting and my jeep was done in the amount of time he said it would be. That is the only time i have ever had to wait that long, so i blame the holiday and myself for not making an appointment sooner. More

Great and friendly - will always send family to see Scott as he always has hooked me up as he always has hooked me up More

Andy is very professional and very helpful. This is our third car from him. Can’t wait for next year to get our grand Cherokee L from him again. Thank you Andy third car from him. Can’t wait for next year to get our grand Cherokee L from him again. Thank you Andy More

I waited five days to get in and then 3.5 days to completion. Many factors to think about including Covid-19 and staffing problems. But all in all the work appears to be first rate! Very happy and th completion. Many factors to think about including Covid-19 and staffing problems. But all in all the work appears to be first rate! Very happy and thank you to management and staff that took care of my van. More

Very welcoming, whole time I was there they treated me with respect. Will go back again in the future with respect. Will go back again in the future More

Service setup was great. The person that assisted me was perfect. Prompt call when the work was done. perfect. Prompt call when the work was done. More

From start to finish Scott made sure everything was perfect. It was a great experience. perfect. It was a great experience. More

Was in and out pretty quick .. first oil change .. checked all fluids and rotated tires !! checked all fluids and rotated tires !! More