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Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
884 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 884 reviews
December 27, 2017
Great Service! Jeff is personable and very helpful - he answered all our questions quickly and explained everything thoroughly. This is the second time we have work Jeff is personable and very helpful - he answered all our questions quickly and explained everything thoroughly. This is the second time we have worked with Jeff and both times have been terrific. Would highly recommend. More
by CLM
Employees Worked With
Jeff Provenzano
December 26, 2017
Quick and easy! Joe us always very efficient and goes the extra mile to make sure he gets us exactly what we want! We have been coming to Joe for about 12 years! Than Joe us always very efficient and goes the extra mile to make sure he gets us exactly what we want! We have been coming to Joe for about 12 years! Thanks Joe! Love our new Pacifica! More
by Ccosta
Employees Worked With
Joe Riggs
December 26, 2017
2018 Wrangler purchase. Joe Riggs was great, very responsive and eager to help get me in the vehicle I was looking for. I wouldn't hesitate to return or recommend Joe and Orc Joe Riggs was great, very responsive and eager to help get me in the vehicle I was looking for. I wouldn't hesitate to return or recommend Joe and Orchard to friends/family. More
by Nicholsj11
Employees Worked With
Joe Riggs
December 24, 2017
Made Car Purchase Quick and Easy This is my second vehicle purchase from Orchard Chrysler Dodge Jeep Ram. The staff was very friendly and helpful. The used vehicle I just purchased This is my second vehicle purchase from Orchard Chrysler Dodge Jeep Ram. The staff was very friendly and helpful. The used vehicle I just purchased is spotless and runs great. They made sure it was ready for pick up at a time that was convenient for us. More
by JHoffman2
Employees Worked With
Richard Cook
December 21, 2017
Great Dealer! I can’t say enough good things about Orchard CDJ. I’ve purchased our last 3 vehicles from Jeff P. and wouldn’t consider shopping anywhere else. My fam I can’t say enough good things about Orchard CDJ. I’ve purchased our last 3 vehicles from Jeff P. and wouldn’t consider shopping anywhere else. My family and I have always been treated as the dealers highest priority and with respect. When I have an appointment, Jeff is usually waiting to hold the door open. Great to deal with and honest. Will be shopping here again when it’s time for our next vehicle. More
by Trackhawk
Employees Worked With
Jeff Provenzano
December 21, 2017
Excellent every time I’ve dealt with Mike Mueller for my last three trucks. Mike is a good, straightforward Military Vet that takes good care of his customers. I’ve dealt with Mike Mueller for my last three trucks. Mike is a good, straightforward Military Vet that takes good care of his customers. More
by The Rebel
Employees Worked With
Mike Mueller
December 13, 2017
Lease turn in/ new lease My man Jeff Provenzano took care of me as always- because he communicated with me before I got there, he had everything ready to go. My new truck was My man Jeff Provenzano took care of me as always- because he communicated with me before I got there, he had everything ready to go. My new truck was parked out front warming up upon my arrival- now THATS service! More
by k9bambam
Employees Worked With
Jeff Provenzano
December 09, 2017
The New Normal in Chrysler Dealerships I and my relatives have purchased 9 vehicles from Joe Riggs. He is a true progressional as Sales Manager. He was able to get all of us the model and c I and my relatives have purchased 9 vehicles from Joe Riggs. He is a true progressional as Sales Manager. He was able to get all of us the model and color vehicles we wanted at the best price available. Initially I shopped several dealerships to get the best price. Now I just go to Joe and know I am doing the right thing. Orchard Chrysler has an excellent service department and provides maintainmance and repart services in an efficient manner. More
by Betman
Employees Worked With
Joe Riggs
April 17, 2016
Great Salesman - Inflexible Dealership I recently purchased a 2016 Dodge Charger Scat pack from Chris Eagleson. Chris was very attentive and worked through multiple deals and options. Throu I recently purchased a 2016 Dodge Charger Scat pack from Chris Eagleson. Chris was very attentive and worked through multiple deals and options. Throughout the process, he was incredibly patient in trying to structure the best deal for me. He also secured very good value for my trade in which was 15% higher than any other area dealer. I felt that he was on my side and fighting for my best interests. While Chris jumped through hoops to treat me as a valued customer, he was limited in what he could do price wise. We were unable to get any money off of the sticker price other than a paltry $500 dealer rebate. I felt that although Chris tried his hardest, that the team above him was inflexible and unwilling to negotiate. My experience was bittersweet. I felt that I got the exact car that I wanted and received excellent service from my salesman but that the rest of the dealership didn't go the extra mile. In the end, the attitude of "we don't care if you don't buy it because someone else will" soured my experience. Selling cars is all about building relationships. Orchard sold me a car but didn't create the relationship that would turn me into a repeat customer. I'm not sure I would even return for service, which is where dealerships make their money, other than to get my free oil change. Overall, Chris is amazing. I would buy from him again regardless of what dealership he worked for, but I certainly wouldn't want to deal with anyone else at Orchard. More
by andymoraitis
Employees Worked With
Chris Eagleson, Chris Eagleson
January 30, 2016
Sold me a $20,000 nightmare Bought a 2013 Ford Edge from this crooked dealership and it has been nothing but a growing problem since I bought it. First car with car payments I ev Bought a 2013 Ford Edge from this crooked dealership and it has been nothing but a growing problem since I bought it. First car with car payments I ever bought myself, 42 yrs old and was so excited to not drive money pit crap anymore. 3 weeks in, tons of electrical problems, check engine light came on..traction control says needs servicing. That's 3 weeks of having the car I paid $20,000 for mind you. Was told by them "they don't check that stuff" and "take it to a ford dealership". Do yourself a favor and keep driving past this crooked place, wish I would have. Thanks for the $20,000 nightmare Phil. More
by Cindyyyy
Employees Worked With
Phil
