Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 891 reviews
November 29, 2018
Friendly and timely It was the first service visit and was pleased with the experience. They waiting room was comfortable and clean. Would recommend this dealer if anyone It was the first service visit and was pleased with the experience. They waiting room was comfortable and clean. Would recommend this dealer if anyone wants good friendly service. More
by jaggerz930
Verified CustomerEmployees Worked With
Never worked with anyone there
November 29, 2018
Oil change & Tire rotation The service dept was excellent and continues to be exvellent. Good job, Gentlemen. We've always had excellent service at Orchard. That's one of the The service dept was excellent and continues to be exvellent. Good job, Gentlemen. We've always had excellent service at Orchard. That's one of the reasons we come to that dealership. More
by goldie50k
Employees Worked With
Jake & Tyler in Service, Joe Riggs
November 29, 2018
Warranty Jeep Renegade Service was great! Took their time in evaluating. Mike was a good customer service agent. Called back when necessary to provide updates. Determined th Service was great! Took their time in evaluating. Mike was a good customer service agent. Called back when necessary to provide updates. Determined the issue to be warranty, thus saving on our end. We did end up having to pay for a new set of tires because of the issue prior to the Orchard inspection. But are and have been happy with Orchards customer service team and the quality of work from the technicians. More
by lmhicker
Employees Worked With
Mike in service
October 17, 2018
It is always a GREAT experience going to Joe and this dealer Been going to this dealership for years. We have sent many people to this dealership and think they are great. The service is always quick and friendl Been going to this dealership for years. We have sent many people to this dealership and think they are great. The service is always quick and friendly. More
by michelle
Employees Worked With
Joe Riggs
September 16, 2018
Richard cook used cars Richard cook is the man , hooked me up with a great used truck and he was quick about it. He really is a great sales man that doesn’t drive you crazy Richard cook is the man , hooked me up with a great used truck and he was quick about it. He really is a great sales man that doesn’t drive you crazy More
by Ilovekyra1203
Employees Worked With
Richard Cook
August 25, 2018
Great car buying experience Richard Cook was incredibly nice, knowledgeable, honest, and easy to work with. We received a fair value on our trade in and a decent price on a new Richard Cook was incredibly nice, knowledgeable, honest, and easy to work with. We received a fair value on our trade in and a decent price on a new vehicle. We would certainly recommend this dealership. More
by Rach583
Employees Worked With
Richard Cook
August 13, 2018
Excellent offers, even better customer service! After comparing prices with 5 different dealerships, Joe was able to provide us with by far the best price for exactly what we were looking for. This After comparing prices with 5 different dealerships, Joe was able to provide us with by far the best price for exactly what we were looking for. This is the 2nd lease we’ve gotten with Joe and it’s definitely not the last! More
by Zaratutoring1
Employees Worked With
Joe Riggs
August 11, 2018
The best deals ever! We have been getting our vehicles from Orchard for years and we ALWAYS get the best deals and service! We will never go anywhere else! We have been getting our vehicles from Orchard for years and we ALWAYS get the best deals and service! We will never go anywhere else! More
by Jeep girl
Employees Worked With
Joe Riggs
August 10, 2018
Orchard Rocks! Best dealership. Best service. Best salesmen. Best management. Best cleanliness. Best donuts. Best ride, it’s a JEEP thing! Joe Riggs is the m Best dealership. Best service. Best salesmen. Best management. Best cleanliness. Best donuts. Best ride, it’s a JEEP thing! Joe Riggs is the man, the best. More
by Freedom29
Employees Worked With
Joe Riggs
June 29, 2018
Enjoyable Purchase Experience Kevin Kelly was a delight to deal with. He was very responsive to requests for information, returning phone calls and answering my many questions at t Kevin Kelly was a delight to deal with. He was very responsive to requests for information, returning phone calls and answering my many questions at the time of delivery. I would definitely recommend Kevin is a salesperson. Mary in the finance department was also very nice to deal with More
by Wendy W
Employees Worked With
Mary - F&I, Kevin Kelly
