Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Oil change The reason for my visit was to get an Oil change and recall notice addressed took an hour to perform service. Was satisfied with service performed. The reason for my visit was to get an Oil change and recall notice addressed took an hour to perform service. Was satisfied with service performed. More

New lease I was very pleased with the friendly service at Orchard . Jeff Provenzano is the main reason why this is my 5th lease with Chrysler. Jeff was able to I was very pleased with the friendly service at Orchard . Jeff Provenzano is the main reason why this is my 5th lease with Chrysler. Jeff was able to provide a vehicle that fits my family’s need within our budget. The entire process was quick and flawless. More

Didn’t quite meet my expectations. It appears that the service staff is changing over too rapidly. I appreciate the politeness and the transportation provided, but a car to use while my It appears that the service staff is changing over too rapidly. I appreciate the politeness and the transportation provided, but a car to use while my car was in the shop over 8 hours would have allowed me to do some much needed shopping. More

Great salesman First time going to this dealership and working with Larry Coates was a great experience. I have never bought a truck so fast. I will be sending frien First time going to this dealership and working with Larry Coates was a great experience. I have never bought a truck so fast. I will be sending friends to this dealership. More

Great Experience Joe Riggs was great! I gave him my price range and he found what I was looking for instead of trying to sell me something on the lot that I wasn’t gon Joe Riggs was great! I gave him my price range and he found what I was looking for instead of trying to sell me something on the lot that I wasn’t gonna be happy with. More

Excellence Very professional and courteous, the staff was spot-on with helping out picking a truck that I'll be able to enjoy using to pull my toy hauler! Very professional and courteous, the staff was spot-on with helping out picking a truck that I'll be able to enjoy using to pull my toy hauler! More

First Jeep Experience My experience was great. I wanted to test drive a Jeep Trailhawk. I was able to schedule a time that worked for me with no hassels. The test drive My experience was great. I wanted to test drive a Jeep Trailhawk. I was able to schedule a time that worked for me with no hassels. The test drive went very well. I gave my salesman the exact model I was looking for with everything I wanted on the vehicle and he was able to get it for me very quickly. When I came in to pick up my new vehicle everything was ready and there was no wait time. I couldn't be happier. I love my new ride. I would definitely recommend my salesman and this dealership to anyone looking for a new vehicle. More

great service good service just a little wait time everybody wanted oil changed at the same time, talked to ken on new lease want to take a few suvs for a rid good service just a little wait time everybody wanted oil changed at the same time, talked to ken on new lease want to take a few suvs for a ride. More

Scheduled Maintenance Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were f Vehicle was given an oil change, tire rotation and inspection. All done in a timely fashion. In and out in no time. Explained minor issues that were found upon inspection. More

Horrible communication and lack of effort to resolve issues Had to call multiple times to find out what was going on with my vehicle. Service advisor had no idea what was going on any time we spoke. When an iss Had to call multiple times to find out what was going on with my vehicle. Service advisor had no idea what was going on any time we spoke. When an issue was found after I received the vehicle back the work was done improperly. When asked to resolve it service was unwilling to ask a technician to stay past 3 when service is open until six. I ended up doing the work on my own time and expense. More