Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

A Very Positive Auto Purchase Experience. . I am very satisfied with the service I received from Tom Rymiszewski and Chris Eagleson in relation to the purchase of my 2018 Dodge Charger. All of I am very satisfied with the service I received from Tom Rymiszewski and Chris Eagleson in relation to the purchase of my 2018 Dodge Charger. All of my questions and concerns, pertaining to the purchased vehicle, were attended to in a very effective manner. Carolyn Mazurkiewicz More

Tyler was friendly, helped me w/saving $ future oil change Tyler was very kind,answered my questions and purchased your promotion for future oil change & tire rotation. I’m happy he suggested purchasing 4 oil Tyler was very kind,answered my questions and purchased your promotion for future oil change & tire rotation. I’m happy he suggested purchasing 4 oil changes, that is a savings for me! Service on my Jeep was done quickly and a great job! Thank you, Debi Ducharme More

Dropped off my ram pu for a oil change and front end work They do a good job and was ready when they said it would be. (So far so good). The gentleman at the counter was very helpful and explained everythi They do a good job and was ready when they said it would be. (So far so good). The gentleman at the counter was very helpful and explained everything that my truck needed done. I think his name was Eric. Only downfall was the job was very pricey. More

My service st Orchard is always friendly, quick & conveniant At Orchard Chrysler dealership my overall experiences have been very good. The staff is knowledgeable, friendly and helpful. There is no hassle or del At Orchard Chrysler dealership my overall experiences have been very good. The staff is knowledgeable, friendly and helpful. There is no hassle or delays on purchases or services. More

Had a very good experience this time I've been going to this dealer since it opened. I've experienced good service in the past, but the last couple of years have been disappointing. I I've been going to this dealer since it opened. I've experienced good service in the past, but the last couple of years have been disappointing. I don't know if it's because they've gotten a lot busier? I didn't feel like they put in enough effort to diagnose my issue. It seemed like if they couldn't duplicate right away, they would just move on and say they couldn't duplicate the problem. I don't like when they act like they're doing me a favor by trying to fix my vehicle. I'm the customer, not them. With all that being said, this last experience at the service center was very good. They got the vehicle in when they said they would. The service rep (Mike) was pleasant and professional. He kept me up to date on the repair status and they fixed it right the first time. I hope all future service visits are like this one. More

Dealership ethic is not loyal to Chrysler employees. If you are not driving or purchasing a new vehicle,then you get third rate service Once our age related financial situation balances out in 2019 we If you are not driving or purchasing a new vehicle,then you get third rate service Once our age related financial situation balances out in 2019 we will be purchasing two new vehicles elsewhere. More

Great Dealer Joe Riggs is the best. Always honest and upfront. He makes the process smooth and easy. Love our new Compass. I have purchased or leased several veh Joe Riggs is the best. Always honest and upfront. He makes the process smooth and easy. Love our new Compass. I have purchased or leased several vehicles here and it is always a great experience. More

Brakes Went in thinking I needed new brakes for my jeep ( 62k miles) To my surprise Jake notified me saying I still have 70 percent left on my pads. yahoo! Went in thinking I needed new brakes for my jeep ( 62k miles) To my surprise Jake notified me saying I still have 70 percent left on my pads. yahoo!!! More Christmas money to spend lol Jake has always been honest with me that's why I always take my cars there. If anyone needs work done on their vehicle this is the place. If you want the personal touch like a mom and pops place ORCHARD is the place to go. Thx Jake for your help and advice More

Fast, friendly and helpful service Since miving back to Michigan last year I’ve been to several different Jeep dealers for service but I won’t have to go to another after this. My oil c Since miving back to Michigan last year I’ve been to several different Jeep dealers for service but I won’t have to go to another after this. My oil change and tire rotation took very little time and Tyler was very helpful in keeping me abreast of the status of my service. I was pleasantly surprised after the last two dealers I’d been to in the area. I will definitely be back!! More

Satisfied Customer Took care in for oil change and tire rotation. Service was performed in a timely manner. The tech was very friendly. Enjoyed the coffee and donuts tha Took care in for oil change and tire rotation. Service was performed in a timely manner. The tech was very friendly. Enjoyed the coffee and donuts that were provided to all customers! More