Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Sales person Larry was fast and at point Everything was what I wanted. Larry worked with me on the pricing and had everything ready to go when I went there. Finished everything including trad Everything was what I wanted. Larry worked with me on the pricing and had everything ready to go when I went there. Finished everything including trading my car in within 20 mins. More

Easy, great price I was recommended to work with Ken and am glad I did. He was great with communicating and made it easy to purchase and trade in I was recommended to work with Ken and am glad I did. He was great with communicating and made it easy to purchase and trade in More

Easy process and great deal My car leasing experience was fast and easy. Gave me a great deal on a trade in. Everyone was very helpful and I got an awesome deal on a great car. My car leasing experience was fast and easy. Gave me a great deal on a trade in. Everyone was very helpful and I got an awesome deal on a great car. More

Orchard and Jim Hazen provided the BEST experience! I can’t say enough about Jim Hazen! My mustang lease was coming to an end, and I had visited numerous dealerships—none came close to comparing to Jim I can’t say enough about Jim Hazen! My mustang lease was coming to an end, and I had visited numerous dealerships—none came close to comparing to Jim and Orchard. Jim didn’t use any pressure tactics. He was warm, friendly, straight forward, knowledgeable, patient, and honest. His approach made me feel life I was working with a family member who wanted me to get exactly what I wanted. I LOVE my new Wrangler! I will certainly be sharing referrals to Jim and Orchard. Karen More

Recall and front end alignment Eric did a great job, but you need more help in that area. I was told one person was on vacation which should have triggered a backup person to at lea Eric did a great job, but you need more help in that area. I was told one person was on vacation which should have triggered a backup person to at least return phone calls and let people know their vehicle was done. I don’t remember the ladies name but she was wonderful also. She drove me home. More

Best service From the first contact with the service manager to every one I dealt with they all made me fell like I was there top priority. every one was polite, c From the first contact with the service manager to every one I dealt with they all made me fell like I was there top priority. every one was polite, courteous, and professionable. More

Engine failure. Had to be replaced! Broken crank shaft! Crankshaft failed! Engine had to be replaced! Handled on 2 weeks covered by warranty! Pleased with the result! Jake did a good job! Good job! Crankshaft failed! Engine had to be replaced! Handled on 2 weeks covered by warranty! Pleased with the result! Jake did a good job! Good job! More

Went in for quick oil change and inspection The folks at this dealership are always helpful and polite. Their work and prices are consistent. THEY DON"T TRY TO UP-SELL, which I REALLY appreciate The folks at this dealership are always helpful and polite. Their work and prices are consistent. THEY DON"T TRY TO UP-SELL, which I REALLY appreciate, and they always manage to squeeze me in at any given time. More

Fraud This is the first review I've ever written. Without even opening the door, let alone the hood, they told me that the starter had to be replaced and t This is the first review I've ever written. Without even opening the door, let alone the hood, they told me that the starter had to be replaced and the would cost almost $500. I told them it wasn't the starter. I even told them what the problem actually was (the TIPM). I returned to the dealership 4 days after dropping off the car to find that no one had even looked at or even tried to start the vehicle. They tried to tell me that the reason they hadn't brought the vehicle in to the shop was that they couldn't start it because of the bad starter. To prove to them that the starter was fine, I started the vehicle in front of them. I told them again that the starter was fine and that I knew that they never even attempted to look at or start the vehicle. I then told them that I was leaving it running so they could get it in the shop this time, then left. 2 days later they still hadn't done a thing. I had to pay them $55 for their wrong diagnosis took the car home. It started fine again by the way. I ordered the TIPM online and fixed the vehicle myself in about an hour and a half, for about a fifth of what they would have charged. Do yourself a favor and go anywhere else. More

Great experience! Mike Mueller was very responsive to all of my many emails. He was great to work with and had all the paperwork ready for me so when I came in with my Mike Mueller was very responsive to all of my many emails. He was great to work with and had all the paperwork ready for me so when I came in with my children we didn’t have to sit and wait around. We were in and out pretty quickly. He was also very thorough and went over all the features of my new truck. Thanks Mike! More