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Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 891 reviews
January 03, 2019
Engine light problem Came in also for an oil change. Had to special order a part for the engine light problem. Said two days and arrived in one. Be back Monday to insta Came in also for an oil change. Had to special order a part for the engine light problem. Said two days and arrived in one. Be back Monday to install part. More
by Abc123
Verified CustomerEmployees Worked With
Service
January 02, 2019
Express lane oil change Stopped for oil change on January 31st. Tyler wrote it up and i was outta there within an hour. Very inviting lounge with coffee. I’ll be back. Stopped for oil change on January 31st. Tyler wrote it up and i was outta there within an hour. Very inviting lounge with coffee. I’ll be back. More
by hockeydad_25
Employees Worked With
Tyler
January 02, 2019
The guy just took great care of me I appreciate it I will always go to Orchard Chrysler because they take care of me the best I never worry I know they will get the job done I will always go to Orchard Chrysler because they take care of me the best I never worry I know they will get the job done More
by mbendzinski
Employees Worked With
Joe Riggs, Mike Mueller
January 01, 2019
Not happy Upon arrival to the service department, I was not properly greeted (in fact, I cannot tell you who I talked to that day because I was never introduced Upon arrival to the service department, I was not properly greeted (in fact, I cannot tell you who I talked to that day because I was never introduced). Communication was not as respectful as it should’ve been, especially since I purchased my car from this dealership. I am not an expert in vehicle repair, so I would’ve appreciated more detail/explanations on what things mean. I was talked down to and ultimately rushed out without feeling confident on what needs to be done. My oil change and headlight were fine, but additional next steps on repairs were not clear so I took my car to another dealership for service. More
by Anonymous
Employees Worked With
I am unsure
January 01, 2019
Oil change Staff was friendly. Oil change was completed quickly. Was offered coffee, water, etc. Will definitely return for next and all future oil changes and s Staff was friendly. Oil change was completed quickly. Was offered coffee, water, etc. Will definitely return for next and all future oil changes and service needs. More
by Michelej
Employees Worked With
Tyler Finley
January 01, 2019
Amazing customer service We ordered a new Jeep Wrangler for my husband and it was a great experience. Chris was so patient with us. It took some time to get the car in because We ordered a new Jeep Wrangler for my husband and it was a great experience. Chris was so patient with us. It took some time to get the car in because it was a special order but he kept us informed throughout the process and was so patient with the million questions we had for him. This is definitely the best dealership we’ve ever worked with. More
by arleneantosiek
Employees Worked With
Chris Eagleson
January 01, 2019
Coolant system replacement Service staff said that it would take a while due to the parts needed Even with the holidays between they took care of all of the work needed. Service staff said that it would take a while due to the parts needed Even with the holidays between they took care of all of the work needed. More
by M mark
Employees Worked With
Eric
December 31, 2018
Great service , on time.the service manager noticed water in my outside roof lights, found them cracked and quickly replaced them under warranty. Happy New Year. , on time.the service manager noticed water in my outside roof lights, found them cracked and quickly replaced them under warranty. Happy New Year. More
by sherrynes1
Employees Worked With
The service manager
December 29, 2018
Comfortable and happy Darren made it a comfortable and quick experience and still went through everything on my new truck and how it works hes friendly knowledgeable and I Darren made it a comfortable and quick experience and still went through everything on my new truck and how it works hes friendly knowledgeable and I will return whenever I need a new vehicle More
by jmessina6272
Employees Worked With
Darren
December 29, 2018
Very good sales person explain everything show how do do the uconnect had a great easy time on selection had the price of everything was printed out for me explain everything show how do do the uconnect had a great easy time on selection had the price of everything was printed out for me More
by engptt
Employees Worked With
Kevin Kelly
