Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
891 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 891 reviews
January 08, 2019
Great price Nice working with Mike who was able to answer all my questions, called me back when he’s said he would and explained all the paperwork honestly. Nice Nice working with Mike who was able to answer all my questions, called me back when he’s said he would and explained all the paperwork honestly. Nice to still see that in a professional salesman More
by jay.benner
Verified CustomerEmployees Worked With
Mike Mueller
January 07, 2019
Very happy with outcome. Vehicle was done an hour before it was supposed to be. Mary in finance was especially helpful. Service manager was prompt knowledgeable and very court Vehicle was done an hour before it was supposed to be. Mary in finance was especially helpful. Service manager was prompt knowledgeable and very courteous. More
by pcaptaindom
Employees Worked With
Mary
January 07, 2019
Smooth Easy and Timely! This is not the closest dealer to my house; the reason I go to Orchard is because of the sales staff Ken D & Joe R This is not the closest dealer to my house; the reason I go to Orchard is because of the sales staff Ken D & Joe R More
by Patti R
Employees Worked With
Joe Riggs, Ken Desjardins
January 07, 2019
Darren was awesome! Love my new Ram! I believe this was by far my easiest and most pleasant trip to a dealership. The service I received from Darren Clarke was exceptional and he is to da I believe this was by far my easiest and most pleasant trip to a dealership. The service I received from Darren Clarke was exceptional and he is to date my favorite salesperson! This was my first use of Orchard and it will not be my last. I will take the time and miles to travel for all my leasing and service needs! Thank you! More
by hgilcher1274
Employees Worked With
Darren Clarke
January 06, 2019
Very pleasant experience. Everyone was very helpful and nice. I only was there for a half hour for a system update to my Pacifica. The service people were great. Everyone was very helpful and nice. I only was there for a half hour for a system update to my Pacifica. The service people were great. More
by amlee0181
Employees Worked With
Service department
January 06, 2019
Last minute RAm Went in to check for deals on FCA products. Jim did a great job showing me around some vehicles and letting me drive whatever I wanted. Jim was a grea Went in to check for deals on FCA products. Jim did a great job showing me around some vehicles and letting me drive whatever I wanted. Jim was a great source of information and advice. Dealership very flexible and keeping their promises. I closed the deal 2 days later. Well recommended. More
by Mr. RAM
Employees Worked With
Jim Hazen
January 06, 2019
Easy process Had a great experience leasing a new truck! Mike made it very easy and had fantastic communication. I would definitely come back again! Great experi Had a great experience leasing a new truck! Mike made it very easy and had fantastic communication. I would definitely come back again! Great experience. More
by IRISHKATEGIRL
Employees Worked With
Mike Mueller
January 05, 2019
Excellent Darren put together a great deal. A great price ,worked with me on my trade. Making the experience a good one. I have already referred others to o Darren put together a great deal. A great price ,worked with me on my trade. Making the experience a good one. I have already referred others to orchered. More
by BCMANCINI54
Employees Worked With
Darren
January 04, 2019
Horrible, the service guy made me wait 1 hour and a few minutes, after seeing my vehicle just sitting waiting for paperwork for a hour, I was very upset that I the service guy made me wait 1 hour and a few minutes, after seeing my vehicle just sitting waiting for paperwork for a hour, I was very upset that I was sitting waiting for one guy to bring the paperwork to the cashier, when the other guys were just standing around just talking there were no other customers in the service department. After paying the cashier, I had to grab my keys off the service guys desk because no one was available to give them to me. I work for Chrysler and I get my vehicle service there all the time, but the service was so bad that I will be looking to have my vehicle serviced at another dealership closer to my home. I really did enjoy going to Orchard Dodge/ Chrysler, because the service in the pass was really fast, when Chad was there, but now the guys that were there on 1/2/19. I had never dealt with any of those guys before, but they were not friendly at all. More
by jazzy13644
Employees Worked With
Chad
January 04, 2019
Good Experience Much appreciated hard working effort to find the specific type of truck that I was looking for. Excellent open communication throughout the process. Much appreciated hard working effort to find the specific type of truck that I was looking for. Excellent open communication throughout the process. Thank you. More
by jchandler3
Employees Worked With
Larry Coates
