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Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 878 reviews
January 07, 2019
Darren was awesome! Love my new Ram! I believe this was by far my easiest and most pleasant trip to a dealership. The service I received from Darren Clarke was exceptional and he is to da I believe this was by far my easiest and most pleasant trip to a dealership. The service I received from Darren Clarke was exceptional and he is to date my favorite salesperson! This was my first use of Orchard and it will not be my last. I will take the time and miles to travel for all my leasing and service needs! Thank you! More
by hgilcher1274
Verified CustomerEmployees Worked With
Darren Clarke
January 06, 2019
Very pleasant experience. Everyone was very helpful and nice. I only was there for a half hour for a system update to my Pacifica. The service people were great. Everyone was very helpful and nice. I only was there for a half hour for a system update to my Pacifica. The service people were great. More
by amlee0181
Employees Worked With
Service department
January 06, 2019
Last minute RAm Went in to check for deals on FCA products. Jim did a great job showing me around some vehicles and letting me drive whatever I wanted. Jim was a grea Went in to check for deals on FCA products. Jim did a great job showing me around some vehicles and letting me drive whatever I wanted. Jim was a great source of information and advice. Dealership very flexible and keeping their promises. I closed the deal 2 days later. Well recommended. More
by Mr. RAM
Employees Worked With
Jim Hazen
January 06, 2019
Easy process Had a great experience leasing a new truck! Mike made it very easy and had fantastic communication. I would definitely come back again! Great experi Had a great experience leasing a new truck! Mike made it very easy and had fantastic communication. I would definitely come back again! Great experience. More
by IRISHKATEGIRL
Employees Worked With
Mike Mueller
January 05, 2019
Excellent Darren put together a great deal. A great price ,worked with me on my trade. Making the experience a good one. I have already referred others to o Darren put together a great deal. A great price ,worked with me on my trade. Making the experience a good one. I have already referred others to orchered. More
by BCMANCINI54
Employees Worked With
Darren
January 04, 2019
Good Experience Much appreciated hard working effort to find the specific type of truck that I was looking for. Excellent open communication throughout the process. Much appreciated hard working effort to find the specific type of truck that I was looking for. Excellent open communication throughout the process. Thank you. More
by jchandler3
Employees Worked With
Larry Coates
January 04, 2019
Horrible, the service guy made me wait 1 hour and a few minutes, after seeing my vehicle just sitting waiting for paperwork for a hour, I was very upset that I the service guy made me wait 1 hour and a few minutes, after seeing my vehicle just sitting waiting for paperwork for a hour, I was very upset that I was sitting waiting for one guy to bring the paperwork to the cashier, when the other guys were just standing around just talking there were no other customers in the service department. After paying the cashier, I had to grab my keys off the service guys desk because no one was available to give them to me. I work for Chrysler and I get my vehicle service there all the time, but the service was so bad that I will be looking to have my vehicle serviced at another dealership closer to my home. I really did enjoy going to Orchard Dodge/ Chrysler, because the service in the pass was really fast, when Chad was there, but now the guys that were there on 1/2/19. I had never dealt with any of those guys before, but they were not friendly at all. More
by jazzy13644
Employees Worked With
Chad
January 03, 2019
Engine light problem Came in also for an oil change. Had to special order a part for the engine light problem. Said two days and arrived in one. Be back Monday to insta Came in also for an oil change. Had to special order a part for the engine light problem. Said two days and arrived in one. Be back Monday to install part. More
by Abc123
Employees Worked With
Service
January 02, 2019
Express lane oil change Stopped for oil change on January 31st. Tyler wrote it up and i was outta there within an hour. Very inviting lounge with coffee. I’ll be back. Stopped for oil change on January 31st. Tyler wrote it up and i was outta there within an hour. Very inviting lounge with coffee. I’ll be back. More
by hockeydad_25
Employees Worked With
Tyler
January 02, 2019
The guy just took great care of me I appreciate it I will always go to Orchard Chrysler because they take care of me the best I never worry I know they will get the job done I will always go to Orchard Chrysler because they take care of me the best I never worry I know they will get the job done More
by mbendzinski
Employees Worked With
Joe Riggs, Mike Mueller
