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Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Washington Twp., MI

4.9
878 Reviews

64600 Van Dyke Rd

Washington Twp., MI

48095

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Showing 878 reviews

January 16, 2019

Polite Explained everything in a way I could understand. Very professional. They did a oil consumption test for a possible manufacturer defect. Oil was a qua More

by Babyboomer 1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New employee in the service department. Forgot her name. Very friendly.
Mar 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

January 15, 2019

Hitch Installed with wrong bolts I brought my 2006 Jeep Liberty in for a trailer hitch install and when I picked up the vehicle I found the bolts that are supplied with the hitch sti More

by pissedcustomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric in serivice
January 12, 2019

3rd try was not the charm Took my Ram in because the compass was off depending on the day 90 to 180 degrees off. First time they said they recalibrated it. Second time they sai More

by JD800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
January 12, 2019

Great Service Randy in the body shop has been very helpful every time I’ve come there. I live at 21 and a Romeo Plank but I choose to take my vehicle to Orchard Jee More

by Dan2653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Body Shop
Mar 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you! Randy is Great!

January 11, 2019

Extremely Poor Sales Inquiry Experience I have received extremely poor customer service from the internet liaison, salesperson Chris, and sales manager Joe after inquiring about leasing and/ More

by Everett1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Internet liaison (I believe name was Sara), Joe Riggs, Chris Eagleson
January 11, 2019

Awesome This dealership is very professional ! It took the time to listen had my car in and out within a two days . They are very nice and extremely help More

by mwalsh9812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Miller
Mar 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

January 11, 2019

Promised but not delivered Vehicle was promised on three different days and finally delivered on the fourth day. There seem to be a lot of confusion as to when the work was goin More

by smkkbe51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Ryan
January 11, 2019

Service for 2018 RAM EXCELLENT Jake and Tyler were great. In and out faster than expected. GREAT SERVICE and the coffee was pretty good too. Had 2 recalls, broken taillight, and ha More

by tmbrdod12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake and Tyler in Service Dept
Mar 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

January 10, 2019

Excellent dealer experience The team was incredibly personable and very responsive to what I wanted. Rather than try to sell me on something I did not want, they listened to my r More

by MMACHA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Riggs
Mar 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

January 10, 2019

Excellent management Brett Amesse the general manager was extremely efficient in helping me purchase my Jeep Overland. His expertise should be acknowledged greatly. It was More

by sparkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service department- kudos! , Brett Amesse
Mar 01, 2019 -

Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo responded

Thank you!

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