Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Excellent salesperson Mike is an excellent salesperson. I highly recommend him. Very helpful and he explained everything. This is the 4th vehicle I have gotten throug Mike is an excellent salesperson. I highly recommend him. Very helpful and he explained everything. This is the 4th vehicle I have gotten through Mike. More

Oil change and recall I made my appointment online, drop my truck off the night before, received a call first thing in the morning to make sure they were doing everything I I made my appointment online, drop my truck off the night before, received a call first thing in the morning to make sure they were doing everything I wanted done, two hours later I received another call that my truck was done. Quick and hassle free. Thanks More

Randy is a THE BEST! From beginning to end, I only had to deal with 1 person. Randy from the bodyshop. He was on top of his xxxx, to say the least. He showed real concern From beginning to end, I only had to deal with 1 person. Randy from the bodyshop. He was on top of his xxxx, to say the least. He showed real concern and empathy when corresponding with me regarding my vehicle and the repairs that needed to be made. He was so kind and always called me back when I left a voicemail. I will only ever go to this dealership if I can help it. The only thing that went wrong was that someone in the bodyshop cracked my windshield at some point but Randy was cordial about it and agreed to check it out next week, on Tuesday. More

Very professional and curious Sevice to my automotive is done in a timely matter and as quoted and never a problem with workmanship . The staff is always friendly and professional Sevice to my automotive is done in a timely matter and as quoted and never a problem with workmanship . The staff is always friendly and professional More

Best service I have been going to orchard for many years. At one time I left because I didn’t feel welcomed to the service area. I finally gave the service are I have been going to orchard for many years. At one time I left because I didn’t feel welcomed to the service area. I finally gave the service area another try. Now with Tyler working in the service area, I feel welcomed. He makes sure my vehicle is taken care. He keeps me updated on my vehicle. He always has a great smile. He is a very friendly person, Tyler is a great asset to the service department. Nicole is a friendly person, she moved to Warrenty area. She was a great person as well. Greg the mechanic is s wonderful person as well. As long as you have them employees working there. That’s your a team. Thank you for having great employees there, More

Good customer service friendly service department Service Dept was courteous and a pleasure to work with , the technician was able to fix the problem in a timely fashion. Jake thecservice writer was g Service Dept was courteous and a pleasure to work with , the technician was able to fix the problem in a timely fashion. Jake thecservice writer was great to work with. More

Service Support Excellence Tyler took the time to help me understand the workings of my engine in terms I could understand. I really appreciated the above and beyond tutorial s Tyler took the time to help me understand the workings of my engine in terms I could understand. I really appreciated the above and beyond tutorial so that I could prevent future issues with my Jeep. Trust is really important when it comes to the Dealership I will do business with and this Dealership is trustworthy. More

Service I was completely satisfied with my visit, friendliness of employees, work completed (one minor detail was some grease left on the interior where they I was completely satisfied with my visit, friendliness of employees, work completed (one minor detail was some grease left on the interior where they worked on the airbag), waiting area and also the overall cleanliness of this facility! More

3rd try was not the charm Could not fix this time. I realize somethings are hard to figure out. Maybe this time it all get fixed. Compass had been in for at least 4 times and W Could not fix this time. I realize somethings are hard to figure out. Maybe this time it all get fixed. Compass had been in for at least 4 times and WiFi a couple of times. They think they narrowed down to the radio so we are waiting for a new radio. Spent at least 3 hours and 4 phone calls with att about this. They say their network shows no issues. We shall see. More

Service for my Jeep Unexpectedly the transmission on my jeep grand Cherokee failed. Jake and the service department was very friendly and polite. The mechanics quickly di Unexpectedly the transmission on my jeep grand Cherokee failed. Jake and the service department was very friendly and polite. The mechanics quickly diagnosed the problem and I was back on the road within two days. I live closer to two other jeep dealerships however I always go to Orchard jeep Because of Jake and his quick friendly service and a top notch mechanics at Orchard Jeep. More