
Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Orchard Jeep service sucks Very unprofessional Obviously don't care about customer satisfaction I made a service appointment for a recall and was told that it would take Very unprofessional Obviously don't care about customer satisfaction I made a service appointment for a recall and was told that it would take 2 hours. But when I brought my Jeep in at the appointed time I was told that the shop was backed up and it would be more like 4 or 5 hours. I didn't want to sit in the waiting room that long so I asked for a loaner, but was refused. This is not the first time I've been treated shabbily by your service people. They obviously are not concerned about pleasing their customers. They are surly and act like they are doing you a big favor by working on your vehicle. I'll be sure to tell my friends and associates not to do business with Orchard Jeep. I've already used google maps to find a different dealership to do business with. More
Took 5 trips there but it is fixed now 5 trips to the dealer and almost 4 months and the problem is fixed. They started with basic troubleshooting and hoped that would work. Then had to or 5 trips to the dealer and almost 4 months and the problem is fixed. They started with basic troubleshooting and hoped that would work. Then had to order parts to change, then I had to go back. Finally determined what it was. Last trip took care of it. The staff was always friendly and understood my issues. Service rep Kim made sure to follow-up and keep me posted of the progress. More
Oil change Quick efficient service in a comfortable facility. Jake is always friendly and informative. The dealership provides quick service but also welcomed am Quick efficient service in a comfortable facility. Jake is always friendly and informative. The dealership provides quick service but also welcomed amenities to shorten the wai.(coffee, donuts etc.) More
Great experience ! Compared to other dealerships, I was helped right away. I have a super busy schedule and Phil was able to work with me and held the vechile I really ! Compared to other dealerships, I was helped right away. I have a super busy schedule and Phil was able to work with me and held the vechile I really wanted. Richard made a couple phone calls to get me a great trade in value for my car. Mary in finance was very easy to work with and went above and beyond to get me the best rate. Will be definitely buying future cars with the Orchards! More
Service was great and all repairs checked and fixed as promi Service was great! Jobs done when promised . Everything was taken care of. I would recommend this dealer to anyone. Been coming here for many years. Service was great! Jobs done when promised . Everything was taken care of. I would recommend this dealer to anyone. Been coming here for many years. . More
Went in for service on my Renegade and left with a new Jeep Friendly, competent staff both service and new sales. Went in for a service appointment and after browsing new car sales, left with a new Jeep Compas Friendly, competent staff both service and new sales. Went in for a service appointment and after browsing new car sales, left with a new Jeep Compass. Thanks Jim for your professional sales. More
Today’s visit was good The service was good today. I brought my Jeep in for an oil change and tire rotation. Both were done quickly and correctly. I was there less than The service was good today. I brought my Jeep in for an oil change and tire rotation. Both were done quickly and correctly. I was there less than a half hour. More
Great Service!! Excellent service, clean and comfy waiting room and work completed quicker than expected! Wii Fi available and even offered fresh donuts! Thank you Excellent service, clean and comfy waiting room and work completed quicker than expected! Wii Fi available and even offered fresh donuts! Thank you Orchard Chrysler Jeep More
Excellent service!!! Friendly and excellent Service! Jeff was our salesman he was awesome! Had to take my Jeep in for service on the radio they took us right in fixed the Friendly and excellent Service! Jeff was our salesman he was awesome! Had to take my Jeep in for service on the radio they took us right in fixed the problem even shuttle us to a restraunt up the road and picked us up! We also bought a used Jeep from the used car lot about 1-1/2 yrs ago very pleased there too! Highly recomend your dearlership! More
Warranty radio Ty met with me at got my jeep looked at right way and was able to get me back on the road before a rental car was needed....thanks Ty met with me at got my jeep looked at right way and was able to get me back on the road before a rental car was needed....thanks More