Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Very courteous employees in service area, from write-up to explanation of multi-point vehicle inspection. Quick in and out on oil change. Also asked for tire rotation but was advised it wasn’t needed due to explanation of multi-point vehicle inspection. Quick in and out on oil change. Also asked for tire rotation but was advised it wasn’t needed due to tread depth wear on tires. Saved me some money and made me think they actually look at data and condition of vehicle’s parts when advising customers. They have definitely improved their Service Department! I will be bringing my other vehicle to have some work done next week. More

Worst service department! Called 3 times and no one would call me back about a car I had towed a week ago, was going to tow it to another dealer since I wasn’t getting any rep Called 3 times and no one would call me back about a car I had towed a week ago, was going to tow it to another dealer since I wasn’t getting any reply from them! Would give them zero stars if I could . More

Very happy with my salesman, Jim, and very happy with the all the dealership services he provided. Would definitely recommend him. Thank you. the all the dealership services he provided. Would definitely recommend him. Thank you. More

Super friendly service and sales department. Sam Russo took care of us. 5 stars for sure Sam Russo took care of us. 5 stars for sure More

Jeff Provennzano , our salesman , was excellent and the experience over all was easy and smooth. experience over all was easy and smooth. More

I came in for issues with my air-condition and radio of which both should have been covered under my warranty, Mopar denied them. But thanks for the great customer service I received from Katelyn. she wor which both should have been covered under my warranty, Mopar denied them. But thanks for the great customer service I received from Katelyn. she worked hard to get the warranty issue fixed. She also kept me in the loop along the way and even rushed to get the replacement radio installed. so I wouldn't have to come back later to get it installed. I wish all customer service reps were as nice and professional as Katelyn. I will come back to this dealership because of her great customer service and will tell others to do the same. More

Clean and friendly although there was a long wait for ant oil change two hours oil change two hours More

The showroom is clean. Staff is helpful and friendly. We didn't feel rushed or pressured. Staff is helpful and friendly. We didn't feel rushed or pressured. More

Buying experience was very hood, Sam Russo was very helpful and willing to work with me and met my expectations helpful and willing to work with me and met my expectations More

Alway friendly service and on time ,work was done and my car was happy,thank you car was happy,thank you More