Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Oil Change Needed an oil change and the service technician was pleasant and helpful. He explained which was more important to pay attention to, the oil change st Needed an oil change and the service technician was pleasant and helpful. He explained which was more important to pay attention to, the oil change sticker or when the oil change light comes on. More

Great experience in a less expected place. Tom was a great partner in my quest for a new vehicle. He wasn’t pushy at all, and very quickly provided answers and scenarios to any question I had. Tom was a great partner in my quest for a new vehicle. He wasn’t pushy at all, and very quickly provided answers and scenarios to any question I had. I came in thinking I know exactly what I wanted, turned out Tom knew better and guided me through the options smoothly. Occasionally Tom was a little too eager to teach features, sometimes a little too pushy for my wife’s taste, but overall I really had a great experience. Much different from many dealerships I visited before getting to Tom. I would recommend him to anyone and will likely go there for my next vehicle. More

I always receive professional and courteous service. I always receive professional and courteous service when I bring my Jeep Wrangler to the dealership. I would recommend the Orchard dealership to famil I always receive professional and courteous service when I bring my Jeep Wrangler to the dealership. I would recommend the Orchard dealership to family and friends. More

Overall Great Experience My wife and I stopped in without an appointment. We were referred to Mike Mueller by another customer. He was not available when we arrived and spoke My wife and I stopped in without an appointment. We were referred to Mike Mueller by another customer. He was not available when we arrived and spoke to Larry Coates about Grand Cherokees and Rams. He said there was nothing available for the price we wanted to pay. We ended up leaving and going to Sterling Heights Dodge Jeep Ram they had a Ram for the price we wanted but due to a very bad experience with the salesman and manager my wife and I decided to walk away from the deal. My wife did not want to buy a Chrysler product based on that experience. I sent Mike Mueller an email explaining what happened what my wife wanted and the price. Mike quickly found exactly what my wife wanted and for less than the price we were going to pay at Sterling Heights. My wife agreed to meet with Mike and see the vehicle. Mike was very nice, not a pushy salesman, honest and upfront about the price. He found us a better deal than the Sterling Heights dealership. Thanks to Mike my wife changed her mind and purchased a 2019 Ram that she is very happy with. I would highly recommend Mike Mueller to anyone. More

Quick and Accurate Just a quick oil change and check-up, yet Jake Bell and his crew did what was needed to pump a little life and security one more day into my Chrysler Just a quick oil change and check-up, yet Jake Bell and his crew did what was needed to pump a little life and security one more day into my Chrysler Pacifica! More

Great service I went for an oil change. The oil change was quick and fast and everyone there was kind and helpful! I will be coming back again in the future. I went for an oil change. The oil change was quick and fast and everyone there was kind and helpful! I will be coming back again in the future. More

Fast, friendly, efficient. Quick repair and very reasonable price. I would definitely recommend their service department to my friends and family. I was very impressed with the Quick repair and very reasonable price. I would definitely recommend their service department to my friends and family. I was very impressed with the overall experience. More

Service was good. I'm just disappointed in the car. Service at the dealership was good. I am just disappointed with the car. We bought it new (2014 Journey Limited) from Orchard. About a year later it w Service at the dealership was good. I am just disappointed with the car. We bought it new (2014 Journey Limited) from Orchard. About a year later it was recalled for the navigation system. About a year later the system failed completely and was replaced under warranty. Now about 2 years later it failed again. This time not under warranty. So to me it looks like the fault was not corrected and I am left with an almost $800 repair. More

Wonderful staff The used car staff was wonderful to work with. They explained everything to me in detail and made it easy for me to get my new car. On the day I got m The used car staff was wonderful to work with. They explained everything to me in detail and made it easy for me to get my new car. On the day I got my car the salesman called me and had me get him all paperwork he needed so that way when I got there later all I had to do was sign papers and drive off with my new car. More

Very fast service for oil change Very fast oil change in the service department. They were very friendly and helpful with questions about the oil change. And the question I had about Very fast oil change in the service department. They were very friendly and helpful with questions about the oil change. And the question I had about changing to heated seats . If I would change mine. More