Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Car purchase Mike was pleasant and efficient and stayed in contact until the deal was complete. When we arrived for pick up he had all of the paperwork in order an Mike was pleasant and efficient and stayed in contact until the deal was complete. When we arrived for pick up he had all of the paperwork in order and ready to go. More

Never More Had to make an appointment month out because they had zero openings morning noon or night. Morning of the appointment they tried to cancel it. Brought Had to make an appointment month out because they had zero openings morning noon or night. Morning of the appointment they tried to cancel it. Brought my car in first thing in the morning and it took them till 5 PM to look at it. When I return their phone call, even though they were open until six, all of their staff have left and I will have one person to speak with who provided little to no feedback. Overall this was a poor experience. I suppose I am use had to make an appointment month out because they had zero openings morning noon or night. Morning of the appointment they tried to cancel it. Brought my car in first thing in the morning and it took them till 5 PM to look at it. When I return their phone call, even though they were open until six, all of their staff have left and I we had one person to speak with who provided little to no feedback. Overall this was a poor experience. I suppose I am use To the excellent service I received at suburban Ford whenever I am there. This is my third time attending to use their service center, I can promise you there will not be a fourth More

Awesome and friendly customer service Very friendly and will go the extra mile when needed. Made sure we were completely satisfied with our vehicle. Even took the extra time to teach our Very friendly and will go the extra mile when needed. Made sure we were completely satisfied with our vehicle. Even took the extra time to teach our daughter since this was her first car experience at s dealership More

the friendliest professionals I ever had the pl I was taken care of in a timely manner . They have coffee and doughnuts in the waiting room . The restrooms are very very very clean . I was taken care of in a timely manner . They have coffee and doughnuts in the waiting room . The restrooms are very very very clean . More

Best FCA dealership in metro Detroit I get a good deal Everytime I buy a vehicle here. I shop around 3 or 4 other dealers. Then Ken D at Orchard gives me the best price. I get a good deal Everytime I buy a vehicle here. I shop around 3 or 4 other dealers. Then Ken D at Orchard gives me the best price. More

Service Top notch, especially from Jake throughout the process. No problem recommending the dealer for services in the future. I was keep informed and feel I Top notch, especially from Jake throughout the process. No problem recommending the dealer for services in the future. I was keep informed and feel I was treated more than fair. More

Installation of my back up light bar. The parts department ordered the part on Friday and the body shop installed it in a matter of only 30 minutes, did fantastic job and the manager was r The parts department ordered the part on Friday and the body shop installed it in a matter of only 30 minutes, did fantastic job and the manager was really nice, got me in and out, good service. More

I was there for service on my vehicle I always come here even though farther than other dealers close to my home. The service is exceptional as is the quality of work. Wonderful! I always come here even though farther than other dealers close to my home. The service is exceptional as is the quality of work. Wonderful! More

New lease My salesperson Larry helped me get into a new lease very easily. Quick and painless. Always a pleasure to deal with. Love my new Jeep!! My salesperson Larry helped me get into a new lease very easily. Quick and painless. Always a pleasure to deal with. Love my new Jeep!! More

Mike is the best. I have had Mike help me with my last 4 car purchases. I would recommend him to anyone looking to buy or lease. Honest and helpful, you cant go wrong I have had Mike help me with my last 4 car purchases. I would recommend him to anyone looking to buy or lease. Honest and helpful, you cant go wrong with Mike. More