Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

worst service in the area book a appointment takes 2 weeks to get looked at then make a repair date takes another week and never call to give updates weeks to get looked at then make a repair date takes another week and never call to give updates More

Outstanding Support from Mike I have purchased countless vehicles all around the globe and I have to say Mike Saigh is the best sales person I've dealt with. He knows his job. Wh I have purchased countless vehicles all around the globe and I have to say Mike Saigh is the best sales person I've dealt with. He knows his job. When I asked a question about how something performed or how to use it, he knew how it worked and showed me. He is an extremely personable individual who takes care of prospective buyers. Over the few days we were waiting for our loan to go through, he called me up each day to provide us with updates. The reason I bought the vehicle I did from this location is because of the price and especially Mike's demeanor towards us as a customer. More

Worked with Joe R. Super easy to work with and got me into an amazing vehicle. Extremely happy with his work and will be using him for the rest of my vehicles. into an amazing vehicle. Extremely happy with his work and will be using him for the rest of my vehicles. More

Oil Change and Tire Rotation Excellent job! Tyler got me right in and completed work in 20 minutes. Same great service every time I go there. Very satisfied customer, will be ba Excellent job! Tyler got me right in and completed work in 20 minutes. Same great service every time I go there. Very satisfied customer, will be back. More

Software updates Jake in service department is awesome, Mechanic Greg is awesome, as well very informative. He let's you know what is wrong & fixed it..Nicole is very Jake in service department is awesome, Mechanic Greg is awesome, as well very informative. He let's you know what is wrong & fixed it..Nicole is very friendly and helpful More

Quick and Friendly Service I drove in and was greeted by Kim and was quickly written up for an Express Oil Change and Rotation. I relaxed had a cup of coffee and donut and befor I drove in and was greeted by Kim and was quickly written up for an Express Oil Change and Rotation. I relaxed had a cup of coffee and donut and before I knew it, my van was ready! More

Terrible review I had my vehicle in for 3 recalls and alignment.While there my vehicle was damaged while being moved to a lift and popped the tire. They did replace m I had my vehicle in for 3 recalls and alignment.While there my vehicle was damaged while being moved to a lift and popped the tire. They did replace my tire but what is disturbing to me is the fact that nobody called me to let me know or notified me at time of picking my vehicle up. Terrible customer service. I will not bring my vehicle back here again. Now I'm wondering if anything was even done correctly or at all. Service adviser Kim did not know my service intervals or cost of them when asked. I would think they should know this. I would have spent more money and had other things done but felt as if I was bothering them. Was not greeted very well either Jake was too busy answering the phone when I arrived instead of greeting the only customer in the service bay. Not a very good experience. More

Glad to have brought my jeep there to get my work done! Brought my jeep in for oil change and tire rotation. While there set up to get the skid plate that holds the gas tank in place replaced. Then after th Brought my jeep in for oil change and tire rotation. While there set up to get the skid plate that holds the gas tank in place replaced. Then after that work was done I set up to get the proper decals replaced so the jeep would stay original! More

Fast and friendly Brought Jeep in for warranty work. Handled same day without any hassles. Fixed a rattle and acceleration sensors. All fixed and back on the road. Brought Jeep in for warranty work. Handled same day without any hassles. Fixed a rattle and acceleration sensors. All fixed and back on the road. More

Great work Tyler handled an issue on my Jeep Grand Cherokee through Mopar warranty. He kept in touch throughout the week and so far, so good! Jeep sounds/runs gr Tyler handled an issue on my Jeep Grand Cherokee through Mopar warranty. He kept in touch throughout the week and so far, so good! Jeep sounds/runs great. More