Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
Filter Reviews by Keyword
By Type
Showing 855 reviews
Under carriage repair Excellent service as always. Jake kept me updated on all services. Always a good experience to do business with someone you trust. I look forward to f Excellent service as always. Jake kept me updated on all services. Always a good experience to do business with someone you trust. I look forward to further work to be done More
Jeep tune up Made an appointment to get my Jeep turned up. Everything went like clockwork, The service staff was great and the mechanic did a great job. My jeep ru Made an appointment to get my Jeep turned up. Everything went like clockwork, The service staff was great and the mechanic did a great job. My jeep runs better than it ever did. More
Never More Had to make an appointment month out because they had zero openings morning noon or night. Morning of the appointment they tried to cancel it. Brought Had to make an appointment month out because they had zero openings morning noon or night. Morning of the appointment they tried to cancel it. Brought my car in first thing in the morning and it took them till 5 PM to look at it. When I return their phone call, even though they were open until six, all of their staff have left and I will have one person to speak with who provided little to no feedback. Overall this was a poor experience. I suppose I am use had to make an appointment month out because they had zero openings morning noon or night. Morning of the appointment they tried to cancel it. Brought my car in first thing in the morning and it took them till 5 PM to look at it. When I return their phone call, even though they were open until six, all of their staff have left and I we had one person to speak with who provided little to no feedback. Overall this was a poor experience. I suppose I am use To the excellent service I received at suburban Ford whenever I am there. This is my third time attending to use their service center, I can promise you there will not be a fourth More
Awesome and friendly customer service Very friendly and will go the extra mile when needed. Made sure we were completely satisfied with our vehicle. Even took the extra time to teach our Very friendly and will go the extra mile when needed. Made sure we were completely satisfied with our vehicle. Even took the extra time to teach our daughter since this was her first car experience at s dealership More
Oil change Tyler is top notch and service was quick and easy. Nothing but great service. Price was unbeatable as it was part of the Jeep hello program thing. Tyler is top notch and service was quick and easy. Nothing but great service. Price was unbeatable as it was part of the Jeep hello program thing. More
Recall service The Service I needed was done in a timely manner. I have always had good service with this dealership, I would come back again for service. The Service I needed was done in a timely manner. I have always had good service with this dealership, I would come back again for service. More
Car purchase Mike was pleasant and efficient and stayed in contact until the deal was complete. When we arrived for pick up he had all of the paperwork in order an Mike was pleasant and efficient and stayed in contact until the deal was complete. When we arrived for pick up he had all of the paperwork in order and ready to go. More
Best FCA dealership in metro Detroit I get a good deal Everytime I buy a vehicle here. I shop around 3 or 4 other dealers. Then Ken D at Orchard gives me the best price. I get a good deal Everytime I buy a vehicle here. I shop around 3 or 4 other dealers. Then Ken D at Orchard gives me the best price. More
Service Top notch, especially from Jake throughout the process. No problem recommending the dealer for services in the future. I was keep informed and feel I Top notch, especially from Jake throughout the process. No problem recommending the dealer for services in the future. I was keep informed and feel I was treated more than fair. More
Installation of my back up light bar. The parts department ordered the part on Friday and the body shop installed it in a matter of only 30 minutes, did fantastic job and the manager was r The parts department ordered the part on Friday and the body shop installed it in a matter of only 30 minutes, did fantastic job and the manager was really nice, got me in and out, good service. More