Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo
Washington Twp., MI
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Very easy, pleasant, long distance purchase experience. Called in on a truck that was in their used inventory. Got prompt response from Brett. Got a fair quote. Had my son inspect the truck. Closed the tran Called in on a truck that was in their used inventory. Got prompt response from Brett. Got a fair quote. Had my son inspect the truck. Closed the transaction. Son drove it out to AZ. Great truck at a great price. More
Good service and fasr work. Good fast service and dependable workmanship for the Job that I wanted done. They answer any questions that I may have. They went out of their way to Good fast service and dependable workmanship for the Job that I wanted done. They answer any questions that I may have. They went out of their way to tell me about a set of questions that I had about some of the dials that I had. I like that a lot. More
Oil change Fast service pleasant people parts department helpful. Cashier courteous reasonable prices. No appointment was necessary thank for the quick complet Fast service pleasant people parts department helpful. Cashier courteous reasonable prices. No appointment was necessary thank for the quick completion of the service I requested. More
Dead battery After getting it wrong on my first visit your attention to my problem on second visit more than made up for it. Thank you for your prompt attention an After getting it wrong on my first visit your attention to my problem on second visit more than made up for it. Thank you for your prompt attention and quick service time. More
Best Dealership Service I have Experienced! Took my car in for recall repairs and repairs of some other items. They diagnosed all the issues and provided cost estimates, and were very good abou Took my car in for recall repairs and repairs of some other items. They diagnosed all the issues and provided cost estimates, and were very good about guiding me with the best choices. They went beyond my expectations from what I have seen from other Dealerships More
Great job Always pleasant upon arrival, listening to my concerns. If any delay they would let me know in advance. Provided a vehicle at one time due to a issu Always pleasant upon arrival, listening to my concerns. If any delay they would let me know in advance. Provided a vehicle at one time due to a issue on a brand new Pacifica More
Lease of a 2019 Jeep Cherokee I was looking for a Cherokee Limited with very specific equipment. Since this a 2019 model closeout there were limited choices available. Brett went o I was looking for a Cherokee Limited with very specific equipment. Since this a 2019 model closeout there were limited choices available. Brett went out of his way, more than once, to find the car I wanted and then gave me a great lease deal, and delivered it on my birthday. This is my second Jeep from Orchard so I already know their service department is awesome. Thank you Brett! Keep up the great work. More
Quick, friendly service Everyone I encountered while there for a simple oil change was very helpful and friendly. The service was very quick, waited for less than 30 minutes Everyone I encountered while there for a simple oil change was very helpful and friendly. The service was very quick, waited for less than 30 minutes. More
Customer service Mike Mueller was very professional and genuinely cared. He was great and I will definitely return to see him in the future! Best sales experience I’ve Mike Mueller was very professional and genuinely cared. He was great and I will definitely return to see him in the future! Best sales experience I’ve had yet! More
Great communication and attention to detail. Always accommodating great communication concerning service updates. Always very careful how the inside of the vehicle looks when they return it to Always accommodating great communication concerning service updates. Always very careful how the inside of the vehicle looks when they return it to you. I always pay attention to what they pay attention to we will continue to do business with Orchard Chrysler. More