Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

Terrible review I had my vehicle in for 3 recalls and alignment.While there my vehicle was damaged while being moved to a lift and popped the tire. They did replace m I had my vehicle in for 3 recalls and alignment.While there my vehicle was damaged while being moved to a lift and popped the tire. They did replace my tire but what is disturbing to me is the fact that nobody called me to let me know or notified me at time of picking my vehicle up. Terrible customer service. I will not bring my vehicle back here again. Now I'm wondering if anything was even done correctly or at all. Service adviser Kim did not know my service intervals or cost of them when asked. I would think they should know this. I would have spent more money and had other things done but felt as if I was bothering them. Was not greeted very well either Jake was too busy answering the phone when I arrived instead of greeting the only customer in the service bay. Not a very good experience. More

Glad to have brought my jeep there to get my work done! Brought my jeep in for oil change and tire rotation. While there set up to get the skid plate that holds the gas tank in place replaced. Then after th Brought my jeep in for oil change and tire rotation. While there set up to get the skid plate that holds the gas tank in place replaced. Then after that work was done I set up to get the proper decals replaced so the jeep would stay original! More

Fast and friendly Brought Jeep in for warranty work. Handled same day without any hassles. Fixed a rattle and acceleration sensors. All fixed and back on the road. Brought Jeep in for warranty work. Handled same day without any hassles. Fixed a rattle and acceleration sensors. All fixed and back on the road. More

Great work Tyler handled an issue on my Jeep Grand Cherokee through Mopar warranty. He kept in touch throughout the week and so far, so good! Jeep sounds/runs gr Tyler handled an issue on my Jeep Grand Cherokee through Mopar warranty. He kept in touch throughout the week and so far, so good! Jeep sounds/runs great. More

Oil consumption test Gets you in soon. Didn’t have to wait long. I like that they SHOW you what’s wrong with car if anything instead of just saying there is something wron Gets you in soon. Didn’t have to wait long. I like that they SHOW you what’s wrong with car if anything instead of just saying there is something wrong. The only negative thing was I asked for Chrysler’s number to report my Jeep Compass’s 2018 problems, & they gave me the wrong number. It was to a vet clinic.. Thank God for google. More

Great people, good service Took van in for oil change and rotation Did it quickly, friendly staff Found issues with the van; provided detailed explanation and quote in writing Took van in for oil change and rotation Did it quickly, friendly staff Found issues with the van; provided detailed explanation and quote in writing in case I wanted to get it fixed More

Had an oil chznge Good service didn’t wait long for oil change to be completed. Everyone is always very friendly and pleasant at this dealership. I would definitely com Good service didn’t wait long for oil change to be completed. Everyone is always very friendly and pleasant at this dealership. I would definitely come back. More

Oil change/tire rotation Very personable employees and very clean and inviting waiting area. Convenient location. Quick, hopefully successful continued service employees for Very personable employees and very clean and inviting waiting area. Convenient location. Quick, hopefully successful continued service employees for my future dealership needs. Good job More

Oil change Great service. Took my car right away, with a smile, and got it done with in 30 minutes. Were very polite. Will go back again. Great service. Took my car right away, with a smile, and got it done with in 30 minutes. Were very polite. Will go back again. More

always smiling Great service in a timely manner always treated fairly at this dealership. Kim in service made things work out for me. Will be back when service is ne Great service in a timely manner always treated fairly at this dealership. Kim in service made things work out for me. Will be back when service is needed. More