Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

During my recent visit the Express Lane Service Advisor Samantha Thomson was wonderful from the moment I drove in. Very informative and helpful while my Jeep was in for an oil change. She even brought over Samantha Thomson was wonderful from the moment I drove in. Very informative and helpful while my Jeep was in for an oil change. She even brought over to me my air filter to show me the condition and recommended being replaced. I appreciate her going over and above to keep me informed. More

Fast and friendly, I believe the service tech's name was Collin. The young woman who greets you and starts the transaction in the garage is efficient. Collin. The young woman who greets you and starts the transaction in the garage is efficient. More

I stopped for an oil change was told the wait would be an hour and a half, but my car was ready in 45 minutes. Colin have a great explanation on the things that were done and I was on my way. hour and a half, but my car was ready in 45 minutes. Colin have a great explanation on the things that were done and I was on my way. More

I am a repeat customer whose vehicle is routinely serviced at at this Dealership. This portion should be dropped from the survey!!!! serviced at at this Dealership. This portion should be dropped from the survey!!!! More

Friendly, nice, very helpful. Colin did a great job of giving me all the options when I came in. Colin did a great job of giving me all the options when I came in. More

Allen in the Service Department is extremely courteous and professional. Nice doing business with such a friendly individual. and professional. Nice doing business with such a friendly individual. More

Colin was very professional, helpful and kept me informed while I was waiting. I was very impressed with Colin. while I was waiting. I was very impressed with Colin. More

The service department has very good people to work with and will be back at the next opportunity and will be back at the next opportunity More

Had the engine light come on for my three-day-old Jeep Grand Cherokee as we were completely packed up and leaving for vacation right before a holiday weekend. Allen handled everything for us to leave the Grand Cherokee as we were completely packed up and leaving for vacation right before a holiday weekend. Allen handled everything for us to leave the car and get back on the road with a loaner...vacation saved! More

The customer service that I received was absolutely phenomenal. Our representative went above and beyond to make sure that we were satisfied with our new vehicle and understood all of its features. I a phenomenal. Our representative went above and beyond to make sure that we were satisfied with our new vehicle and understood all of its features. I am very happy with my purchase and will continue to work with this facility in the future. More