Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

I’ve come to this location for years. It’s my favorite. I live on Mackinac island but always stop off for service when I visit family in Macomb. Yesterday I was tight on time to get back It’s my favorite. I live on Mackinac island but always stop off for service when I visit family in Macomb. Yesterday I was tight on time to get back to the island and the wait was way too long or I’d miss the boat home. Cooper was so kind and helped me immensely. Got me in and out so I could get home. His customer service is what’s missing today. Kindness and helpful when needed. Thank you Cooper for being so kind. More

I was told that my car would be ready in 1 1/2 hours and it was done in an hour. it was done in an hour. More

Very good service. 100 percent satisfaction Will be back for service and when I’m ready to purchase a new vechile 100 percent satisfaction Will be back for service and when I’m ready to purchase a new vechile More

Quick and very efficient. I always go to this dealer and purchased my last Jeep there I always go to this dealer and purchased my last Jeep there More

Gage and his service team gives prompt and courteous attention to my concerns and needed repairs. They really emphasize on customer service! attention to my concerns and needed repairs. They really emphasize on customer service! More

It was good but pricey for oil change. Other than that it was a good experience. Other than that it was a good experience. More

Allen was great help and very friendly and trustworthy, he was honest and explained everything he was honest and explained everything More

Gage went above and beyond. I talked to someone on the phone, and they said they didn't have the tire in stock, but I needed to come in to take a picture before ordering the n I talked to someone on the phone, and they said they didn't have the tire in stock, but I needed to come in to take a picture before ordering the new tire. Gage said she would double check one more time and sure enough she found a tire in stock, because of this they were able to fix my car that day. I had a trip planned Saturday morning, and I would have cancelled due to a cut in the side wall. Gage saved the trip with a little extra work. She was also super friendly. More

Super easy process. You were able to get us in quickly. Great communication from your staff. They were informative friendly and professional. You were able to get us in quickly. Great communication from your staff. They were informative friendly and professional. More

Angela was fantastic! She worked with me to get a vehicle that met my needs and was at a price point I could afford. I have been leasing vehicles since 1985 and this is She worked with me to get a vehicle that met my needs and was at a price point I could afford. I have been leasing vehicles since 1985 and this is the first time I was able to take the vehicle home the same day! I apologize that I don’t remember the name of the man in management, but I was impressed that he came over to meet me and talk with me. His name may have been Brian. More