Jim Riehl's Friendly Chrysler Dodge Jeep Ram of Romeo

My mother in law brought her jeep Cherokee to the dealership because her low tire pressure light was on. She was informed by the service lady that the tire had a nail in it and couldn't be repaired, dealership because her low tire pressure light was on. She was informed by the service lady that the tire had a nail in it and couldn't be repaired, she was told that a new one was 340 dollars. She immediately called me and I told her to wait and I would take care of it, took the tire to a different tire place they removed the nail patched it for 18 dollars and now it's as good new. My concern is that had she not had anyone to help her out your dealership would have charged her 340 dollars for a new tire that she didn't need. To me that's stealing. My family has purchased quite a few new vehicles from your dealership, but as of today we will be taking our business elsewhere. Your service department should be ashamed More

They are my go to for repairs. They get it right the first time. Excellent service and their technicians are knowledgeable and thorough. We’ve taken our vehicles to other dealer They get it right the first time. Excellent service and their technicians are knowledgeable and thorough. We’ve taken our vehicles to other dealerships in the past, but now we only use Jim Riehl of Romeo because we can rely on them to do the job right. More

Extremely pleased, Jeff Provenzano and Terry Crandall were professional and knowledgeable, I'll be back again in 27 months were professional and knowledgeable, I'll be back again in 27 months More

This was my first experience getting a car and everyone was very helpful and made it easy was very helpful and made it easy More

Service was great - easy in and easy out. Had coffee in waiting room and watched TV. Had coffee in waiting room and watched TV. More

Took my vehicle in for a recall. Cooper in service checked to make sure the parts were available when I made my service appointment. Everything was ready to go for the service appoi Cooper in service checked to make sure the parts were available when I made my service appointment. Everything was ready to go for the service appointment and I was in and out of the dealership in 40 minutes! Thank You Jim Riehl's for excellent service! More

The team was friendly and helpful. Quick yet, efficient. I was able to get everything done in the same visit. I was also offered a shuttle to work for convenience. Quick yet, efficient. I was able to get everything done in the same visit. I was also offered a shuttle to work for convenience. More

Karl was very helpful in getting me into a new vehicle he made everything easy to understand and was very painless made everything easy to understand and was very painless More

I can’t say enough positive things about salesman Larry Coates. Very professional and cares about his customers! Coates. Very professional and cares about his customers! More

Had a very good experience was very happy with my service from the body shop and dealing with the service manager he was very kind and helpful would definitely recommend dealing with him from the body shop and dealing with the service manager he was very kind and helpful would definitely recommend dealing with him More