Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer
Lapeer, MI
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Oil change on 2 cars. Had the oil changed on both cars. Service rep was very friendly. Service was thorough and it did not take long. See you in 3000 miles. Had the oil changed on both cars. Service rep was very friendly. Service was thorough and it did not take long. See you in 3000 miles. More
Great Experience! Customer service is fantastic! They follow up on phone calls and are proactive in making sure everything gets done and gets done right the first time Customer service is fantastic! They follow up on phone calls and are proactive in making sure everything gets done and gets done right the first time. We will always buy our cars at this dealership as long as the service stays excellent. Keep up the good work. More
buying a car Bob was very helpful explaining everything about the car and going through the process of purchasing it,I would go back and recommend them to everyone Bob was very helpful explaining everything about the car and going through the process of purchasing it,I would go back and recommend them to everyone More
Friendly Salespeople Great customer service. Chris Byrnes has been our salesman for years with many new cars purchased. Always drive farther to buy my cars in Lapeer. Great customer service. Chris Byrnes has been our salesman for years with many new cars purchased. Always drive farther to buy my cars in Lapeer. More
truely friendly we have purchased or leased our last 4 vehicles from jim reihls and have never been disappointed with the exceptional service we receive, the price is we have purchased or leased our last 4 vehicles from jim reihls and have never been disappointed with the exceptional service we receive, the price is always right and they work hard to get the price you are looking for. and most of the time they will add on little perks. This is the dealership to choose your next vehicle. More
service is good. Service dept is good. Friendly but they need to hire more technicians. Wait was an hour for oil change. Sales staff isn't. They advertise vehicle's th Service dept is good. Friendly but they need to hire more technicians. Wait was an hour for oil change. Sales staff isn't. They advertise vehicle's they don't have. Bait and sell. More
Excellent service and customer care. Our salesman, Bill, is very knowledgeable and answered all our questions. We had a problem getting the insurance certificate and bill even resolved th Our salesman, Bill, is very knowledgeable and answered all our questions. We had a problem getting the insurance certificate and bill even resolved that problem. when he delivered our vehicle, he was very thorough in demonstrating and explaining all the features of our new car. More
Always a good experience We always have an exceptional experience. I have referred many of my friends and relatives to your dealership to purchase or lease vehicles and they We always have an exceptional experience. I have referred many of my friends and relatives to your dealership to purchase or lease vehicles and they also love coming here to do business. Easy to work with and always have their customers best interest in mind. Keep up the great work!!!! More
Salesperson was very helpful. The total experience was perfect. Sales person was very helpful and didn't push the sale which was very nice. I will be back very soon to buy anothe The total experience was perfect. Sales person was very helpful and didn't push the sale which was very nice. I will be back very soon to buy another vehicle. More
Fantastic Service and Problem Solving Ty was the salesman that helped my wife and I get the lease we needed. He was fantastic! He made sure we tried a few vehicles out, so we got a feel of Ty was the salesman that helped my wife and I get the lease we needed. He was fantastic! He made sure we tried a few vehicles out, so we got a feel of what we wanted compared to what is available. We ending up getting what I was expecting to like, which is nice. They were quick in getting the process started and came up with a solution to a problem that came up. Lastly they gave a very fair value on my trade in. This is a great dealership, Ty is friendly and not pushy at all! A+ More