Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

recall my pickup had an airbag recall,I was able to set up an appointment that worked for me with no hassle. I took the truck in, & the service manger explai my pickup had an airbag recall,I was able to set up an appointment that worked for me with no hassle. I took the truck in, & the service manger explained everything they were going to do. They were very polite & helpful. They gave me a ride home & picked me up when the truck was done. I was impressed with the way everything was handled.. Very good people. More

Your internal cooperation from one brand to another Your internal cooperation from one brand to another works extremely well. Kevin, from your Cadillac Dealership, upon recognizing that the Cadillac 5 Your internal cooperation from one brand to another works extremely well. Kevin, from your Cadillac Dealership, upon recognizing that the Cadillac 5 seat car would not work for my family, contacted John Barton from your Chrysler brand, he was able to work out a deal on a Pacifica, a 7 seat vehicle. Both Kevin and John were great, I would and probably will, do business with both again in the future. More

They went out of their way to make this super easy for me The whole process was super easy from finding the vehicle, adding options, negotiating financing, and delivering the vehicle to me at my home over 60 The whole process was super easy from finding the vehicle, adding options, negotiating financing, and delivering the vehicle to me at my home over 60 miles away More

Great place to buy or lease...very friendly, dealer...we are not associated or family related with any one dealership. or services center...mr.Guerra was place to buy or lease...very friendly, dealer...we are not associated or family related with any one dealership. or services center...mr.Guerra was very informative,patient, great sellsperson More

great everything was explained to me in detail and to save me from coming back the service guy told me about an upcoming service I was going to need soon,so everything was explained to me in detail and to save me from coming back the service guy told me about an upcoming service I was going to need soon,so we did it while I was there! More

Awesome deal. Awesome truck. Hassle free purchase. The deal was awesome and the truck was fantastic. They even brought it to me with my busy schedule. Everything was easy and hassle-free. Would definit The deal was awesome and the truck was fantastic. They even brought it to me with my busy schedule. Everything was easy and hassle-free. Would definitely recommend. More

Jason Valle always takes great care of me. The car is always serviced perfectly and in a timely manner. I am always kept updated along the way! The car is always serviced perfectly and in a timely manner. I am always kept updated along the way! More

Friendly, fast and easy! Lionel found me the exact car I was looking for. Quickly got back to me with the pricing, which was more than reasonable, and even delivered the vehi Lionel found me the exact car I was looking for. Quickly got back to me with the pricing, which was more than reasonable, and even delivered the vehicle to me! Great experience! More

Poor customer service The dealership told us via email a specific car was on the lot. We said we would be there the next morning and they confirmed our appointment. We dro The dealership told us via email a specific car was on the lot. We said we would be there the next morning and they confirmed our appointment. We drove over an hour - and the car was already sold. Very poor customer service. Someone from the dealership should have called us. They made no attempt as we stood there to apologize or otherwise offer amends. Disappointing and unprofessional. More

Made sure i got the best deal possible. I bought my tires during the "buy 3 get 1 for $1" promotion. this beat out all the competition. The dealership made sure I got the best deal possible, I bought my tires during the "buy 3 get 1 for $1" promotion. this beat out all the competition. The dealership made sure I got the best deal possible, and made me feel valued. They installed the new tires within the week, and I am pleased with my selection. More