Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Great Experience Overall had a great experience at the dealer and specifically with Shane. I knew exactly what I wanted, once he located it he was able to run through Overall had a great experience at the dealer and specifically with Shane. I knew exactly what I wanted, once he located it he was able to run through my financing options, get me qualified and prep the truck while I was out of town. When I came home the paperwork and truck were ready, it was a pleasure working with them, no pressure, efficient and I feel like I got a great deal and they were up front and honest with me and clear on options, warranties, etc. I will be back for my wife's vehicle and highly recommend. More

Amazing experience once again! I leased my car from this company almost 3 years ago and just leased another vehicle through them and had a great experience once again! The process i I leased my car from this company almost 3 years ago and just leased another vehicle through them and had a great experience once again! The process is always so smooth and the customer service is awesome. Chris and Shannon are very polite & super accommodating. Thank you for making car shopping so stress free and fun! More

Beyond Exceptional!!! I purchased a new 2018 RAM truck one week ago from Jim Riehl's in Lapeer and it was truly the best car buying experience I've ever had. I started by I purchased a new 2018 RAM truck one week ago from Jim Riehl's in Lapeer and it was truly the best car buying experience I've ever had. I started by calling Alixandrya Barone at the Jim Riehl's in Warren. I previously bought/leased the last 4 vehicles from her and was eager to return due to awesome past experiences. Because I had picked out a truck, Alix put me in touch with John Barton from the Jim Riehl's RAM dealer in Lapeer as the Warren location was a Jeep/Chrysler dealer. John called back that day. I took delivery that evening...at my home. Rather than make me drive up to the Lapeer dealer or to the Warren dealer (which is close to me) he instead delivered the truck to my home where we completed the deal. He drove back in the vehicle I was turning in. Alixandrya Barone and John Barton are truly exceptional. They provided world class service. If I could rate more than 5 stars, I would. More

Great as usual I have been leasing from this company for many years. It has always been quick and easy and they come to me! I don’t like car shopping, and Rachael m I have been leasing from this company for many years. It has always been quick and easy and they come to me! I don’t like car shopping, and Rachael made it super convenient for me! Also, I love my new Jeep Compass! More

Fast service I pulled up and got immediate attention. My car was being pulled into a bay before I found my way to the lounge. Working with the service counter to m I pulled up and got immediate attention. My car was being pulled into a bay before I found my way to the lounge. Working with the service counter to make an appointment for additional service was easy and the shuttle service makes scheduling a breeze! More

Remarkable Customer Care I am so glad we choose Jim Riehl's for our purchase. We have another Chrysler dealership which is only 3 miles from our house, but have had a number I am so glad we choose Jim Riehl's for our purchase. We have another Chrysler dealership which is only 3 miles from our house, but have had a number of bad experiences with that dealership and have heard of many other issues from friends and neighbors. I have purchased from Riehl's in the past, when I lived closer to them and so I contacted them to compare prices. My salesperson,John, was very prompt in getting back to me and offered the best deal. The purchase was simple and straight forward. Two days after the purchase our brand new minivan had an issue that required it to be towed back to the dealership for service. Long story short, John found a replacement vehicle identical to the new Pacifica, delivered it to our house, updated all necessary paperwork, and drove the loaner vehicle back to the dealership. I could not be any more impressed with the way John and the rest of the team at Jim Riehl's handled the issue. I realize that this is not a typical situation, but level of effort to resolve this matter was extremely satisfying. More

Jim Riehl's Friendly is a great dealership Jim Riehl's Friendly is always a great dealership to do business with, wether it's sales or service the people really make this dealership a pleasure Jim Riehl's Friendly is always a great dealership to do business with, wether it's sales or service the people really make this dealership a pleasure to doing business with. More

PAINLESS/ GREAT EXPERIENCE Exceptional service! the deal was done over the phone, just picked up vehicle, in/ out. Exceeded all my expectations, Shannon in new car sales did a Exceptional service! the deal was done over the phone, just picked up vehicle, in/ out. Exceeded all my expectations, Shannon in new car sales did a great job!!! More

Bob Lesko at Rhiel is fantastic I could not be happier with the purchase of my 2018 Pacifica. Thank you Bob Lesko for finding the perfect vehicle at the right price. I could not be happier with the purchase of my 2018 Pacifica. Thank you Bob Lesko for finding the perfect vehicle at the right price. More

Oil leak check First time taking my Jeep to Jim Rhiels and probably won’t be the last!! The staff was very helpful and friendly. Would recommend to family and friend First time taking my Jeep to Jim Rhiels and probably won’t be the last!! The staff was very helpful and friendly. Would recommend to family and friends. More