Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Pacifica finds a new home I stopped in and talked with Nick Grayson about leasing a new Pacifica. Nick is a younger sales person but I was impressed by his knowledge of the pro I stopped in and talked with Nick Grayson about leasing a new Pacifica. Nick is a younger sales person but I was impressed by his knowledge of the product. He had immediate answers to all of my questions. When we discussed what I would like to have in color, equipment and etc. he searched inventory and found a perfect fit. He could not have done a better selection. The car was a perfect fit. More

Great Car Buying Experience This was one of the most enjoyable and relaxing car buying experiences I have ever had. No pressure and all of my questions were answered. Keep up th This was one of the most enjoyable and relaxing car buying experiences I have ever had. No pressure and all of my questions were answered. Keep up the good work. More

Exceptional Service Experience From start to finish, the truck bank experience at the friendly auto group was exceptional. Scott Feehan handled my paperwork,And Chris Burne Oversa From start to finish, the truck bank experience at the friendly auto group was exceptional. Scott Feehan handled my paperwork,And Chris Burne Oversaw the entire sales experience. Once again, I could not ask for a better car buying experience. More

Perfect! I've been shopping at Jim Riehl's for many years. I've always been treated with respect. The staff is accommodating in everyway. They understand your I've been shopping at Jim Riehl's for many years. I've always been treated with respect. The staff is accommodating in everyway. They understand your time is limited and make sure it's not wasted sitting around. I highly recommend using Jim Riehl's when looking for your next vehicle. More

Excellent overall experience The team did a great job!!. From the vehicle trade in to sales and out the door, just a smooth and friendly experience. Thanks to all and thank to Sh The team did a great job!!. From the vehicle trade in to sales and out the door, just a smooth and friendly experience. Thanks to all and thank to Shane in sales. Appreciate the added assistance with vehicle device setup and operations support and training. We love our new RAM Longhorn truck! More

Great Huge thanks to Bill Hillard at the dealership he really worked hard and quickly to help get the truck I wanted, Very knowledgeable and quickly made my Huge thanks to Bill Hillard at the dealership he really worked hard and quickly to help get the truck I wanted, Very knowledgeable and quickly made my acquisition of a new Ram 1500 a truly pleasurable experience with no delays . He explained the entire process and all the features clearly and took his time. Thank you Bill. More

Driveability Issue Resolved Initially, I spoke with a service advisor, Jason, to schedule an appointment over the phone He was very polite and professional. I received a confirm Initially, I spoke with a service advisor, Jason, to schedule an appointment over the phone He was very polite and professional. I received a confirmation email a day or two before the appointment as a reminder. Drove the truck right into the service area and Jason got all the information about the truck. He was very thorough about checking in with me on any updates as they were working on it. I received an explanation about the issue and a quote over the phone. They did exactly what they had told me, and the bill had no surprises when I paid for the service. Truck is running great and I know that if I had any issues they would take of it. I would definitely bring my vehicle here again for service. Thank you. More

Service department Always happy with this dealership. From buying leasing to service we are always satisfied! Needed some work from service department and as always ever Always happy with this dealership. From buying leasing to service we are always satisfied! Needed some work from service department and as always everything got taken care of. More

oil change and computer system update The dealership did a quick and through job with our Jeep. They were friendly and courteous. I have always received excellent service from this dealers The dealership did a quick and through job with our Jeep. They were friendly and courteous. I have always received excellent service from this dealership. More

Friendly staff and job done quickly! The wait was not long and the staff was pleasant. The popcorn was good and so was the coffee. The waiting room was clean and comfortable. The wait was not long and the staff was pleasant. The popcorn was good and so was the coffee. The waiting room was clean and comfortable. More