Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

The Jim Riehl's Experience Excellent as always ! Friendly, fast service, attention to detail. Great dealership to do business with. I have been doing business with Jim Riehl's Excellent as always ! Friendly, fast service, attention to detail. Great dealership to do business with. I have been doing business with Jim Riehl's in Lapeer, Mi since 2008. They have always been straight up with me on everything. More

Oil change , recall and paint repair Everything was taken care of promptly . The repairs were quickly done. The vehicle had some scratches that were present at delivery and the salesman a Everything was taken care of promptly . The repairs were quickly done. The vehicle had some scratches that were present at delivery and the salesman arranged quick and convenient repairs. More

Exceptional Customer Service We came into the dealership to see Rachel Walls about deals & rebates going on, on trucks. Rachel was so polite, never seemed like we were wasting he We came into the dealership to see Rachel Walls about deals & rebates going on, on trucks. Rachel was so polite, never seemed like we were wasting her time, cared about getting us the best deal & had a great sense of humor. We were in/out with a great deal, amazing rebates, gorgeous truck & completely satisfied in less than an hour! Rachel also handle our Chevrolet lease turn in & called our insurance to switch it over to the new truck. Because of Rachel's exceptional customer service, this is our third vehicle we got through her & we will definitely be back in the future & highly recommend her! Great job! More

RECALL SERVICE WRITER WAS EXCELLENT TO WORK WITH.THE WORK WAS DONE RIGHT.THE PARTS WHERE IN STOCK NO WAITING.I GOT THE JEEP IN RIGHT AWAY. SERVICE WRITER WAS EXCELLENT TO WORK WITH.THE WORK WAS DONE RIGHT.THE PARTS WHERE IN STOCK NO WAITING.I GOT THE JEEP IN RIGHT AWAY. More

Great salesman Would highly recommend Ty Schmidt to any of our family or friends! Was knowledgeable and courteous, and ready on the spot to answers any questions we Would highly recommend Ty Schmidt to any of our family or friends! Was knowledgeable and courteous, and ready on the spot to answers any questions we had. Most of all he was so personable. Wish all our car buying experiences were this good. More

Bob Lesko has provided my last three vehicles. I would not use anyone else. He’s the best! he makes the process of leasing a vehicle so easy. not use anyone else. He’s the best! he makes the process of leasing a vehicle so easy. More

NICK GRAYSON-BEST COMMUNICATION IN A LONG TIME In searching for a new lease, we have always had the hardest time getting someone to call us back with pricing. We would wait days or never even get In searching for a new lease, we have always had the hardest time getting someone to call us back with pricing. We would wait days or never even get a call back at all. When we would get a call back, we would get pricing for leases we didn't even ask for (36 mos instead of 24 mos because the pricing sounded better). We called Jim Riehl's - Lapeer and spoke to Nick Grayson. Told him what we were looking for and within 15 minutes, he called back with the pricing we asked for. He was professional and listened to what we wanted. He also gave us the best price in our search. He gave us great dealership discounts and didn't make it a game. We finally found someone who does their job and has impeccable customer service. We drove an hour to the dealership just because of Nick's service. While at the dealership, everyone was friendly and courteous. We will most definitely be bringing our business back to Nick and the team at Jim Riehl's. Thank you for giving us the customer service we have been looking for for so many years! More

Oil Change Charley said 45 minutes. 45 minutes later I was driving away. I have been coming here for 20 years. Always been "FRIENDLY". Nothing else to say. Charley said 45 minutes. 45 minutes later I was driving away. I have been coming here for 20 years. Always been "FRIENDLY". Nothing else to say. More

Shane Burrough is the Best Sales Rep in the Business Tell them you want to speak with Shane! Truly exceptional service, made the process very simple and quick. Got me exactly what I wanted and had me i Tell them you want to speak with Shane! Truly exceptional service, made the process very simple and quick. Got me exactly what I wanted and had me in my new vehicle in a few hours. More

Professional and efficient staff and service This is our second car from Jim Riehl and even though it's not the closest dealer we will continue to return, We are always treated with courtesy, the This is our second car from Jim Riehl and even though it's not the closest dealer we will continue to return, We are always treated with courtesy, the service department is great, and the parts area is great. More