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Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Lapeer, MI

4.9
551 Reviews

1515 S Lapeer Rd

Lapeer, MI

48446

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Showing 551 reviews

May 10, 2020

Kevin in service was very accommodating I took my car in for clutch replacement and then COVID19 hit and the dealership had to adhere to the MI stay at home order. Kevin communicated regular More

by Tracy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin LaHaie, Michael Mocny
May 07, 2020

Great service and quick turnaround time. From start to finish this was a fantastic experience. I started my process at 10 am and had my new car in my driveway by 7PM the same day~!!! More

by melody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Byrnes, Debra Ruth, Ty Schmidt
May 07, 2020

Ty was our sales associate, his numbers provided were clear and straight forward, his communication was excellent throughout the process even during these trying times. Overall great experience. More

by Lisa_stokes5
Recommend Dealer
Yes
Employees Worked With
Ty Schmidt
May 02, 2020

Very friendly and knowledgeable. All aspects of buying was quick and all questions were asked in a timely manner. GREAT PLACE to buy a Vehicle!! More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Brad Curtis
April 28, 2020

Seamless Deal during a Pandemic Thanks so much for your help closing the deal on the newest member of our commercial fleet. You all did an amazing job at a time when none of us ha More

by Jay White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Mike
March 21, 2020

Very helpfull Overall Chris made my experience go well. It was helpful to be able to communicate with Chris via text messages while at work. He made it convenient w More

by kcac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick was helpful, friendly and even helped pair the phone for my wife.
March 10, 2020

Do I keep this dealership or go somewhere else? Can you make this any harder? I was trying to help but l now l know what l will do. Too bad because l had confidence in your employees. Are you happy More

by Stevesinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service tech and another service employee both very helpful
March 07, 2020

Very easy to work with, I will definitely go back and recommend them to family and friends also had the best prices to make a deal More

by BRL1977
Recommend Dealer
Yes
Employees Worked With
Rachel
March 04, 2020

Salesperson was prompt,knowledgeable and very pleasant to work with. Truck was clean and delivered to me on time. Rachel suggested a Berliner at a very good price and I’m very pleased with the whole experien More

by stevennantel
Recommend Dealer
Yes
Employees Worked With
Rachel Walls
March 03, 2020

Remarkable This was my first experience with Jim Riehl. I was quite pleased. Shane Burrough was simply remarkable! His attention to detail was a breath of fresh More

by warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Burrough
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