Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer
Lapeer, MI
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Kevin in service was very accommodating I took my car in for clutch replacement and then COVID19 hit and the dealership had to adhere to the MI stay at home order. Kevin communicated regular I took my car in for clutch replacement and then COVID19 hit and the dealership had to adhere to the MI stay at home order. Kevin communicated regularly as to the status of the dealership and my car. When they opened service for limited work, they got to my car right away. Kevin was very pleasant to speak with and was very trustworthy. The work performed on my car was excellent as well . Thanks Jim Riehl Lapeer Service Department! More
Great service and quick turnaround time. From start to finish this was a fantastic experience. I started my process at 10 am and had my new car in my driveway by 7PM the same day~!!! From start to finish this was a fantastic experience. I started my process at 10 am and had my new car in my driveway by 7PM the same day~!!! More
Ty was our sales associate, his numbers provided were clear and straight forward, his communication was excellent throughout the process even during these trying times. Overall great experience. clear and straight forward, his communication was excellent throughout the process even during these trying times. Overall great experience. More
Seamless Deal during a Pandemic Thanks so much for your help closing the deal on the newest member of our commercial fleet. You all did an amazing job at a time when none of us ha Thanks so much for your help closing the deal on the newest member of our commercial fleet. You all did an amazing job at a time when none of us had solid answers of when we could take delivery. We will be coming back for the next vehicle we need to add to our fleet! More
Very helpfull Overall Chris made my experience go well. It was helpful to be able to communicate with Chris via text messages while at work. He made it convenient w Overall Chris made my experience go well. It was helpful to be able to communicate with Chris via text messages while at work. He made it convenient when I arrived because everything we prepared for us. More
Do I keep this dealership or go somewhere else? Can you make this any harder? I was trying to help but l now l know what l will do. Too bad because l had confidence in your employees. Are you happy Can you make this any harder? I was trying to help but l now l know what l will do. Too bad because l had confidence in your employees. Are you happy Now! More
Salesperson was prompt,knowledgeable and very pleasant to work with. Truck was clean and delivered to me on time. Rachel suggested a Berliner at a very good price and I’m very pleased with the whole experien work with. Truck was clean and delivered to me on time. Rachel suggested a Berliner at a very good price and I’m very pleased with the whole experience. More
Remarkable This was my first experience with Jim Riehl. I was quite pleased. Shane Burrough was simply remarkable! His attention to detail was a breath of fresh This was my first experience with Jim Riehl. I was quite pleased. Shane Burrough was simply remarkable! His attention to detail was a breath of fresh air. I'm moving all my service to them in the future. More