Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

Outstanding Service as Always! Thank you Rachel! I have leased 3 vehicles from Jim Riehl's Friendly dealership. Rachel is our sales lady. She is truly fantastic. The service was perfect. She delivere I have leased 3 vehicles from Jim Riehl's Friendly dealership. Rachel is our sales lady. She is truly fantastic. The service was perfect. She delivered the vehicle to my house. She did this also for my previous lease. They have made the car purchasing experience feel as if I am being treated by family. Best place by far to get a FCA vehicle. More

Service Department We brought our 2015 T&C in for some work that we hoped was covered by the warranty. Kevin was excellent and handled our service and repairs in a timel We brought our 2015 T&C in for some work that we hoped was covered by the warranty. Kevin was excellent and handled our service and repairs in a timely manner. We were pleased with how much he communicated with us throughout the process and especially when he recommended some additional maintenance services for our vehicle. We have been buying cars from this dealership since it opened and are very happy with the sales and service team members we have dealt with each time. More

Express Oil Change I have been worried about how the dealers would handle service work with the new coronavirus restrictions. I used the Express Oil Change lane at Frien I have been worried about how the dealers would handle service work with the new coronavirus restrictions. I used the Express Oil Change lane at Friendly in the morning. Charlie handled everything with no contact. As always, very friendly and helpful. Everything in the waiting room was set up for social distancing. Very quick and easy!! More

Rachel Walls was very good. She helped us look at new trucks and I ended up buying a used truck. She was great.. see Rachel trucks and I ended up buying a used truck. She was great.. see Rachel More

great service dept always GREAT SERVICE IN SALES AND SERVICE dept. They get me in and out and the prices are very competitive. I've never had an issue always GREAT SERVICE IN SALES AND SERVICE dept. They get me in and out and the prices are very competitive. I've never had an issue More

I continued to be a huge fan of this dealership and all the excellent service I received from Brad Curtis and the team! Thank you for making my buying experience so easy, and we love our latest Jeep purch the excellent service I received from Brad Curtis and the team! Thank you for making my buying experience so easy, and we love our latest Jeep purchase. More

All around amazing! The service was awesome! I am very inquisitive and ask a ton of questions.....like borderline annoying, I am sure. But, I was always treated with the The service was awesome! I am very inquisitive and ask a ton of questions.....like borderline annoying, I am sure. But, I was always treated with the upmost respect and given a thorough answer to all of my (annoying) questions. I have said it before and I will continue to do so, working with Jim Riehl's Friendly Chrysler Dodge Jeep-Lapeer is amazing. I highly recommend! More

New lease This was my 2nd vehicle from Jim Riehl's. Both times I worked with Bill Hiliard. It was a smooth transition turning in the old lease for a new one. I This was my 2nd vehicle from Jim Riehl's. Both times I worked with Bill Hiliard. It was a smooth transition turning in the old lease for a new one. I know if I have any questions or concerns I can call Bill. Thank you More

Meredith did a great job. The service was great. I'm not a big fan of surveys, but I know it has some bearing how salespeople are judged. 25 words. The service was great. I'm not a big fan of surveys, but I know it has some bearing how salespeople are judged. 25 words. More

Happy Shopper We went to another Jeep dealership where when we would ask a question the answer would either be vague or the salesman would have to run off to the sa We went to another Jeep dealership where when we would ask a question the answer would either be vague or the salesman would have to run off to the sales managers office and stand in line with other salesman to obtain an answer. At the Jeep Friendly dealership the salesman was able to address every question we had directly and intelligently. In other words it was a very good experience and we didn't feel like we were being pressured. More