Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer

If I could give zero stars, I would!! We bought a used car for our 18 year old daughter. The car had some major converter problems, that just happened to “”show up”” after we purchased the vehicle. The s car for our 18 year old daughter. The car had some major converter problems, that just happened to “”show up”” after we purchased the vehicle. The salesman knew there was something wrong with the vehicle before we bought it and did not reference the work needed, refused to help with the repair, saying it was on a as is warranty. I understand that, but with having the vehicle less than a week, some sort of compensation would have been nice, you could have offered to help with the costly repair, even half the cost would have been helpful or refund the money to go towards a different car. We had both a car repair man and a friend from a different dodge dealership reach out to Keith to ask for some help, both were told no!!! Keith in the used car sales department and the owner, Jim acted like they cared, so much for looking out for our daughter’s safety!! Absolutely awful salesmanship!!! Please, PLEASE do not go to this dealership, so many other honest salesmen that will appreciate your business and not leave you with a broken car and costly repairs!!! Beware if you do decide to purchase from this dealership. Awful awful experience 😞 More

Very helpful and was in contact with me consistently about the progress of my vehicle. about the progress of my vehicle. More

Tim was amazing to deal with once again. Has our business for a lifetime! Best commercial buying experience we have had! business for a lifetime! Best commercial buying experience we have had! More

I spoke with Jared on the phone and email until he found the right vehicle for me. He brought it to my house. I signed the papers. He showed me all the features and set me up with my phone to the SUV. I did the right vehicle for me. He brought it to my house. I signed the papers. He showed me all the features and set me up with my phone to the SUV. I did not set foot in the dealership. The experience was fantastic! I highly recommend Jared Gay and the dealership. More

Great service and made it very convenient for me to test drive a car by dropping it off and picking it up at my house especially since I live in the Mt Clemens area!! Thank you!! drive a car by dropping it off and picking it up at my house especially since I live in the Mt Clemens area!! Thank you!! More

He got me in and out fast and kept me informed great service fast check out service fast check out More

Facility is clean and organized. People are personable and welcoming. Turn around time for a weekday appointment was less than 1.5 hours. and welcoming. Turn around time for a weekday appointment was less than 1.5 hours. More

Fast friendly service. Nice waiting room with good coffee. Checked out everything on the vehicle. coffee. Checked out everything on the vehicle. More

Bought a truck from Shane Burrough. I called him at 3:30 and was driving my truck out of the lot by 6:00. He us very professional. Shane talked me through all the features of the vehicle. I also appreciate and was driving my truck out of the lot by 6:00. He us very professional. Shane talked me through all the features of the vehicle. I also appreciate that he did not put on a big sales push. More

The professionalism and courtesy of all the people who work here is over the top. They kept me apprised of the status of my vehicle throughout the oil change and inspection. I always come back. work here is over the top. They kept me apprised of the status of my vehicle throughout the oil change and inspection. I always come back. More