Jim Norton Toyota of OKC

I had my cabin filter and car filter replaced in August, 2021 & December, 2021. Took my RAV4 in for a recall on the battery installation on February 26, 2022. I was told both filters need replaced again. 2021 & December, 2021. Took my RAV4 in for a recall on the battery installation on February 26, 2022. I was told both filters need replaced again. This dealership only tries to get $$ when not needed & thinks they can women don’t know anything. I’ve kept every invoice and compare them. Sorry Jim Norton OKC you’re not screwing me anymore!! Never will I purchase another vehicle from you!!! I’m in the market to buy a new car, but not from Jim Norton OKC!! More

Rachid Kaci and Jason Webb ⭐️⭐️⭐️⭐️⭐️Have been the best Rachid Kaci and Jason Webb ⭐️⭐️⭐️⭐️⭐️ Have been the best salesman and finance manager we have ever worked with. They made everything super easy and s Rachid Kaci and Jason Webb ⭐️⭐️⭐️⭐️⭐️ Have been the best salesman and finance manager we have ever worked with. They made everything super easy and simple. No pressure what’s so ever. Very nice and very knowledgeable and answered all our questions. I highly recommend You ask for Rachid Kaci and Jason Webb. Oh and try to avoid Orlando. Horrible sales manager and very rude. More

The Jim Norton service department on NW Expressway was surprisingly AMAZING! Smiles from the moment I pulled my FJ Cruiser into the service lane! Thank you! surprisingly AMAZING! Smiles from the moment I pulled my FJ Cruiser into the service lane! Thank you! More

Called and verified that the specific vehicle we were interested in was still available. Arrived within an hour to find out it was sold the day before. interested in was still available. Arrived within an hour to find out it was sold the day before. More

We are ready to buy a new Highlander, but 0 salesman came to help us while 6 sat in front of the dealership on their phones or were talking to each other. to help us while 6 sat in front of the dealership on their phones or were talking to each other. More

Just bought my Rav4 SLE PREM and had heated seats added. It is everything I wanted! I’d like to say a few things about Sean Milligan, sales person. Sean answered my calls even when he was not on duty and c It is everything I wanted! I’d like to say a few things about Sean Milligan, sales person. Sean answered my calls even when he was not on duty and came back to work when I showed up and he had just left for the day. He was the first person to greet me on my initial visit and the last. Sean Milligan stayed after hours to help set up my phone and get me connected to Toyota for electronic reports. He was always energetic and a little funny! Thanks Sean! Kathleen put my order as to exactly what I wanted and ordered my car. Thanks Kathleen! More

july 2020 bought new toyota prius eco l eco limited XLE was told irs tax credit 4k. not true! irs says it must be plug in electric car to qualify! tax credit was deciding factor for this 64 yoa woman for was told irs tax credit 4k. not true! irs says it must be plug in electric car to qualify! tax credit was deciding factor for this 64 yoa woman for buying the prius. More

Not gonna lie, I was very anxious with buying a car, especially with a dealership. However, working with CJ was one of the most easiest things I have ever done. He was very honest, understanding of my n especially with a dealership. However, working with CJ was one of the most easiest things I have ever done. He was very honest, understanding of my needs in buying a car, and did not pressure me into buying a car. If you are in the market for a car at a great price, do not hesitate! CJ is your guy and he will give you a very easy-going, satisfying experience! 15/10 easily. More

Once I entered into the service garage, greeted by Michael very professional and escorted me to the service agent that was handling my maintenance paperwork which was TJ. TJ very professional in goin Michael very professional and escorted me to the service agent that was handling my maintenance paperwork which was TJ. TJ very professional in going over my service order, very knowledgeable with all aspects of maintenance that was going to be done on my SUV and explained everything to me along with the cost, plus talked to me about if other issued arises he would talk to me before any cars work performed. TJ also said explained to me that my next maintenance service is major 60,000 miles and what all is required which was good so I would know ahead what the specter price would be without having surprises. As I waited in the service lounge I noticed how all the service agents work as a team, Sha service manager was out there to assist any service agent when needed. The service department staff wore mask, maintained the social distancing while ensuring their customers still received the best customer service. 100% great service! More

My wife was in need of a new vehicle and we dreaded the hassle of dealing with a salesman. So as usual God was with us and sent out Marwan Shahin. Marwan greeted us with a smile and the keys to go test d hassle of dealing with a salesman. So as usual God was with us and sent out Marwan Shahin. Marwan greeted us with a smile and the keys to go test drive the 4 Runner we were wanting to purchase. He had an amazing sense of humor, very understanding, and met all of our needs. The price we decided on never changed, we agreed on exactly what price we were told with no hidden fees. He was such a kind christian man. I would highly recommend Marwan to anyone wanting an honest deal. More