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Jim Norton Toyota of OKC

Oklahoma City, OK

2.1
314 Reviews

8401 Northwest Expy

Oklahoma City, OK

73162

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314 Reviews of Jim Norton Toyota of OKC

August 29, 2018

Awesome dealer Nat is a friendly, patient, helpful, and awesome dealer. I hope everyone who want to buy a car should visit him and take advices from him. More

by Ashkanani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Aug 29, 2018 -

Jim Norton Toyota of OKC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Randy Bowman Assistant General Manager (281) 579-4300 rbowman@westpointbuickgmc.com

August 26, 2018

Easy decision Had a good experience as I knew what I was looking for. Staff was friendly and knowledgeable. Financing process was decent. I am satisfied having purc More

by RB3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Irisoanga, Nathaniel Barrack
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 26, 2018

Great experience with Jim Norton and our sales rep Catherine We really enjoyed working with our sale rep, Catherine Peterman to buy our 4Runner. She went above and beyond to make sure we were satisfied and happy More

by Intrepid04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Catherine Peterman
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 24, 2018

Didn’t take up a lot of time to get the deal done Dealer was easy to work with and quick to get deal done. Nathaniel was very honest and friendly. Only unpleasant thing was in finance office. They tri More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 21, 2018

Buying car Wanted to say how Nate, was so kind and helpful with helping me find a great car. All the staff were so helpful and friendly! Thanks to Michael for hi More

by Car white 5678
Recommend Dealer
Yes
Employees Worked With
Tommy Irisoanga, Nathaniel Barrack
Aug 21, 2018 -

Jim Norton Toyota of OKC responded

We appreciate you writing this fantastic review! It's great to hear that Nate and Michael provided a friendly and helpful buying experience. I will happily share your kind words with the team. Let us know if we can help with any other auto needs in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 21, 2018

Very efficient Jon and Nat were very helpful in our car purchase. They fought to get us what we needed for our trade and helped us to feel comfortable along the way. More

by Sloaney11
Recommend Dealer
Yes
Employees Worked With
Jon Munson, Nathaniel Barrack
Aug 27, 2018 -

Jim Norton Toyota of OKC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 17, 2018

Great Experiance Nat, my sales rep, was great. Good and competative price on used car. Painless financing. Overall great experiance at Jim Norton Toyotoa Okc. Thank More

by DVS26
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Aug 21, 2018 -

Jim Norton Toyota of OKC responded

Thank you for leaving this great review! Nate is an invaluable member of our team and he truly exemplifies our commitment to customer care. Don't hesitate to contact or visit us again for any vehicle needs in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 16, 2018

Not a good experience First of all I called 2 hours prior to make sure the car was there as I live an hour away. I was assured that it was and that it would even be ready f More

by Chase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Bellew
August 11, 2018

Good dealership It was a good expierence and I would recommend this dealership to anyone. It did take some time to process things but every dealership does. More

by Datdudeac3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel Barrack
Aug 21, 2018 -

Jim Norton Toyota of OKC responded

Thank you for the wonderful feedback and recommendation! I'm glad to hear that our team provided a great buying experience. Let us know if we can help with anything else in the future. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

August 10, 2018

A Class Act, best experience ever with a dealer! In all of my years the customer service at the Jim Norton Toyota OKC is second to none! This was absolutely the best experience my wife have ever had More

by Aselph4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mcpherson, Craig Webster, Rachid Kaci
Aug 21, 2018 -

Jim Norton Toyota of OKC responded

Thank you so much for taking the time to write this exceptional review! Our team works incredibly hard to demonstrate our commitment to customer service. I will gladly share your compliments with Rachid, Michael, Craig, and the rest of the team. Congratulations to you and your wife on your purchases! Always feel free to reach out with anything else in the future as we are always here to help. Best, Jacqueline Cagle - Variable Operations - jacquelinecagle@jimnortontoyotaokc.com.

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