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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
675 Reviews

675 Reviews of Jim Norton Toyota Tulsa - Service Center

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May 28, 2024

Excellent service with Kevin and Dalton at the Rental Dept. Alway enjoy the courtesy and friendship. It is a great benefit to have this rental service so close to my home, a few blocks behind the de More

by macgmcguire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Michael, for sharing your positive experience with us! We are thrilled to hear that Kevin and Dalton provided excellent service at our Rental Department. We appreciate your loyalty as a Toyota guy and your preference for Jim Norton Toyota for both rentals and potential purchases. It's fantastic to know that you enjoy the RAV-4 and Highlander rentals, especially for their smooth rides and Sirius radio. We look forward to serving you again in the future and continuing to provide top-notch service. Thank you for your support! Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Great service, they were quick and got my vehicle done in the appropriate time that they had said. More

by ANGELENE_604
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave a positive review, Angelene! We're thrilled to hear that you had a great experience at Jim Norton Toyota. We always aim to provide efficient and timely service for our customers. We look forward to seeing you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

They were awesome helping us get into the vehicle we wanted. Also lowered our payments. More

by mcolegrove86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and taking the time to leave such a positive review! We are thrilled to hear that we could assist you in finding the vehicle you wanted and work with you on your payments. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Mr.Cantrell was very helpful to show me how to set my GPS using voice! Thank you! Service well performed, too. More

by bcail52345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and positive review! We are thrilled to hear that you had a great experience setting up your GPS and receiving excellent service from our team at Jim Norton Toyota. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

Brought my car in for an oil change and received amazing service. Jeff Cantrell was so helpful and got me taken care of quickly and efficiently. Will definitely be back!! More

by MARDI.GRAY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, Mardi! We are delighted to hear that Jeff provided you with amazing service during your oil change visit. We appreciate your kind words and look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 27, 2024

Love this place and will return any time I need any service for my Toyota More

by MICHELE3BKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review, Michele! We appreciate your kind words and are thrilled to hear about your great experience at Jim Norton Toyota. We look forward to assisting you again in the future for all your Toyota service needs. See you next time! Sincerely, Courtney, Jim Norton Auto Group

May 27, 2024

Great service! And the waiting time was perfect. They took care of my car needs in record time. More

by JTPERU09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Kendall
May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review! We are delighted to hear that you had a great experience with us at Jim Norton Toyota. We truly appreciate your feedback and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 27, 2024

The person that I had was very nice and gave me all the information I needed. More

by adjiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience! We are thrilled to hear that you found our team at Jim Norton Toyota helpful and informative. If you ever need anything in the future, feel free to reach out. We appreciate your kind words! Sincerely, Courtney, Jim Norton Auto Group

May 26, 2024

Sean Ayers of the preowned cars sold me a Honda. He’s mannerly and knowledgeable More

by CKPRESLEY38
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp was very helpful and knowledgeable of the SUV, Brandon Fisher
May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review, Sean is indeed knowledgeable and mannerly. We appreciate your kind words and are glad to hear about your positive experience with us at Jim Norton Toyota. We look forward to assisting you again in the future or feel free to share your experience with others. Thank you! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

Courteous staff. Service done as expected and in a reasonable time frame. Thanks for the service. More

by kat_twin
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Kat! We're thrilled to hear that you found our staff courteous and appreciated the service done in a reasonable time frame. We look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

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