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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
675 Reviews

675 Reviews of Jim Norton Toyota Tulsa - Service Center

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July 18, 2017

Outstanding There was a prompt, courteous reception. Waiting area very nice, coffee, comfortable chairs. Service was completed within the estimated time with full More

by deedle0123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I honestly do not remember. But they were all nice.
Jul 19, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 16, 2017

Long experience with them I bought my 2008 Toyota Prius from this dealership and have been there for all maintenance. Just returned for my 140,000 mile service. My service re More

by Wallove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hembree
Jul 19, 2017 -

Jim Norton Toyota Tulsa responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 10, 2017

Great customer service The staff is very well organized and I was greeted immediately. Also I appreciate the way staff members escort you to the next phase / desk of service More

by Kris10bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack and maybe Eric?, Shaun Hembree
Jul 13, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 03, 2017

Great Dealership Very professional and courteous personnel. I love doing my car business at Jim Norton Toyota. I've bought two Camrys from them and will definitely be More

by Ronald Ivey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hembree, Tyson Hoyt, Innessa Schwartz
Jul 05, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review, Ronald! I’m glad to hear that our team was professional and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 25, 2017

Friendly efficient and fast service I have bought or leased four vehicles fronm this dealership and have always has excellent service from the point of sale to the scheduled services. I More

by Ernest E. Koppe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Eades, Cody Clay
Jun 28, 2017 -

Jim Norton Toyota Tulsa responded

Ernest, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 22, 2017

Two Year Service Visit I had a very good experience. Was met promptly by a friendly young lady who showed me to my service agent. He and I discussed the work that was to be More

by Ben Wah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Burdette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hembree, Cody Clay, Tyson Hoyt, Brett Fry, Innessa Schwartz, David Dumas
Jun 23, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for the kudos, Ben. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 19, 2017

Best experience at a car dealership service dept Great service experience. Friendly, professional and work completed on time. The facility is modern and clean This is how it should be done Kudo's to More

by Scott Henderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

Hi Scott and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Jim Norton Toyota. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 16, 2017

good experience This was my first service visit with my new car for a 10,000 mile service. It was a good visit which started with the greeting from the check in lady More

by Excellent first service visit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew in Service
Jun 21, 2017 -

Jim Norton Toyota Tulsa responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Jim Norton Toyota for your vehicle needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 15, 2017

Fast, efficient, friendly...good coffee I bought my Rav4 from Jim Norton Toyota on 12.12.10. I have taken her in for servicing every 5000 miles. Great service, fast and efficient. Mechani More

by NormaJeansMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember!
Jun 16, 2017 -

Jim Norton Toyota Tulsa responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

June 10, 2017

Fabulous service! Perfect, as always! Very fast and friendly, your service department is THE MAIN reason why I have purchased three different cars from Jim Norton Toyo More

by TAJensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember names, everyone is wonderful.
Jun 14, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Jim Norton Toyota special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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