676 Reviews of Jim Norton Toyota Tulsa - Service Center
Service is generally good, BUT! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! More
The Sales Person was very friendly and helpful. He answered any questions I had and explained things super well.He was super prepared and understanding. I am very happy with my new car. He answered any questions I had and explained things super well.He was super prepared and understanding. I am very happy with my new car. More
As usual, David was professional and addressed my issues and concerns. I will be back. and concerns. I will be back. More
In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More
Professional and courteous staff. Clean facilities. Bring back the cookies and muffins. Make the car wash standard with servicing.. Clean facilities. Bring back the cookies and muffins. Make the car wash standard with servicing.. More
I asked to have tire light looked at and they didn’t. I haven’t had time to schedule an appointment. I’m a very busy person and I asked for this to be taken care of when I came in but someone dropped th I haven’t had time to schedule an appointment. I’m a very busy person and I asked for this to be taken care of when I came in but someone dropped the ball. I live in Berryhill and I have to schedule my time so I can come to south Tulsa. That is why I am upset that it wasn’t looked at. I told two people the problem. It only Comes on when the temperature is below 70. I told the lady I checked in with and she said the colder temps shouldn’t do that. This is very frustrating and every time I get into the car and see the light I’m mad. More
They are always helpful and efficient. Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least t Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least they could come out & tell me when the service is complete. Overall, it wasn't a big deal. I only waited an extra 20 minutes. But that might be too much for someone who feels they are "important." More