Jim Norton Toyota Tulsa - Service Center

We came in to have mud flaps put on our new vehicle. When we check in, we ask them to please wash the vehicle prior to installation because we live on a dirt road and it was muddy. When we went inside t When we check in, we ask them to please wash the vehicle prior to installation because we live on a dirt road and it was muddy. When we went inside to the service department, we asked the same thing. They installed the mud flap right over the dirt. They offered to wash the vehicle after installation when we pointed it out. But the dirt is still under the mud flaps. We normally have very good service from them, but this time we did not. We are a multi vehicle purchaser from this dealership, so this is not our first trp. More

Service was quick and efficient. Communicated progress and needed input from me on a timely manner. Communicated progress and needed input from me on a timely manner. More

Dealership was fine. Hunter was incredible He helped with everything. Most important he call d when he said he would.Tech most have been very good also he was quick and Hunter was incredible He helped with everything. Most important he call d when he said he would.Tech most have been very good also he was quick and it was fixed quicker than I believed possible at a dealer. Thank everyone for the great experience. More

Costumer service great! Jeff is the best! Good dealership, professional, happy to have a Toyota. Jeff is the best! Good dealership, professional, happy to have a Toyota. More

Quick and reasonably priced. Had to go back due to leaves making a rattling noise in my cabin fan. Had to go back due to leaves making a rattling noise in my cabin fan. More

Racheal was great! She was very helpful and I appreciated her assistance. Consider giving her a raise. She was very polite and professional. She was very helpful and I appreciated her assistance. Consider giving her a raise. She was very polite and professional. More

The best Toyota dealership in Oklahoma continually provides great service and exceptional facilities Jeff Lee was very helpful! Thank you JNT provides great service and exceptional facilities Jeff Lee was very helpful! Thank you JNT More

The personnel are courteous, friendly, and professional. The service is prompt and efficient and completed as ordered. The employees and techs are good to communicate with the customers to keep us informe The service is prompt and efficient and completed as ordered. The employees and techs are good to communicate with the customers to keep us informed. Very pleased with the service at Jim Norton. More

Excellent customer service by Jeff Lee and Christian Montgomery car service and new car presentation Montgomery car service and new car presentation More

People Great, Service Great Fancy program to text you with a list of what should be done and you need to reply before continuing, not so great. Never got that text, had to go ask. Also scheduled my car with a list of what should be done and you need to reply before continuing, not so great. Never got that text, had to go ask. Also scheduled my car for service and was told I would get a text to confirm, as of writing this review, I have not received. More