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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
675 Reviews

675 Reviews of Jim Norton Toyota Tulsa - Service Center

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June 09, 2024

Been going to Jim Norton Toyota for service for years, even tho there are places much closer to my house. JNT always provides me excellent service. More

by jakewimer
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty and for choosing Jim Norton Toyota for your service needs over the years. We are thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch service in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

Everyone I’ve ever dealt with at this dealership has been very courteous and professional. More

by ELLENSAARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience with us at Jim Norton Toyota. We are thrilled to hear that our team provided you with courteous and professional service. We look forward to welcoming you back in the future and appreciate you sharing your positive feedback. Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

Always on time, thorough, courteous, great communication and not always trying to sell me something I don't need. More

by paul1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Paul, for your positive review! We appreciate your kind words about our service at Jim Norton Toyota. We strive to provide excellent communication and service without any unnecessary sales tactics. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

Kind employees, delicious coffee and comfortable waiting area. Always happy with any service. One unusual hiccup, after checking out, I was told the car was ready. I waited 12 min with no sign of it. My More

by susiemobbs
Recommend Dealer
Yes
Employees Worked With
Can not remember who checked me in
Jun 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience at Jim Norton Toyota, Susie. We appreciate your kind words about our team, coffee, and waiting area. We are happy that you are generally satisfied with our service. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

Have. always been friendly respectful and takes time to answer questions and explain things when asked More

by konemannusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. At Jim Norton Toyota, we always aim to be friendly, respectful, and helpful. We appreciate your kind words and look forward to assisting you with any future questions you may have. If you have any questions, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

They're always thorough about keeping my car well maintained and clean. They also get things done fairly quickly. More

by conklin72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with Jim Norton Toyota! We are thrilled to hear that you appreciate our thorough and efficient service in keeping your car well-maintained and clean. We look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

I'll award 5 star rating; but this visit was for the service on coolant bypass valve, and this issue is affecting multiple customers who own Toyota vehicles. I'm counting on this being a RECALL and I'm More

by tiner2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenall Kiser
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star rating and for recognizing our excellent employees at Jim Norton Toyota. We appreciate your feedback regarding the coolant bypass valve service. If you have any further concerns or questions about this issue, please don't hesitate to reach out to us directly. We value your business and look forward to assisting you in the future. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

Always great service. Everyone in the dealership is friendly and helpful. I’ll definitely come back when I need service. More

by lindapogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words, Linda! We are thrilled to hear about your positive experience at Jim Norton Toyota. We appreciate your loyalty and look forward to assisting you again in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

I brought my vehicle in for its first 5000 mile service. The process was convenient, and all employees were professional. The customer experience was exceptional. More

by CANDACE.STUART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember who helped me, but he was stellar!
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Candace, for sharing your positive experience with us during your first 5000 mile service at Jim Norton Toyota. We are thrilled to hear that the process was convenient, and our team provided exceptional customer service. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

Jim Norton has good quality service continues the good service at Jim Norton Toyota thank you More

by reggiewblk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Michael
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words and 5-star rating! We're thrilled to hear about your positive experience at Jim Norton Toyota. We appreciate your support and look forward to serving you again in the future. Thank you for choosing us! Sincerely, Courtney, Jim Norton Auto Group

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