Jim Norton Toyota Tulsa - Service Center

David was outstanding and the service was top notch he was very knowledgeable and solved my problem was very knowledgeable and solved my problem More

Everyone was wonderful especially Buzz as my salesman and Neng as my Business Manager . I highly recommend both!! Neng as my Business Manager . I highly recommend both!! More

Pricing is a little high, but the service and product quality is good. The facility is top notch and very comfortable. quality is good. The facility is top notch and very comfortable. More

I was very happy with Jeff Lee as my advisor. Very friendly & professional! Very satisfied! Very friendly & professional! Very satisfied! More

I told David what the problem was and he said he would look into what was going on with my truck. David took care of the problem and everything was good fixed and good to go. look into what was going on with my truck. David took care of the problem and everything was good fixed and good to go. More

Overall, a good experience but I had an issue upon payment for the service appointment. The cashier, Rachel, was going to incorrectly charge me for a tire rotation when the rotation should have been f payment for the service appointment. The cashier, Rachel, was going to incorrectly charge me for a tire rotation when the rotation should have been free because I had purchased my tires from the dealership. The service advisor, Auston Foster, was aware of the complimentary tire rotation and confirmed this upon my checkin for the service. After checking, Rachel realized that there should have been no charge for tire rotation and deducted this amount from the original invoice. This is a problem with the payment process at the dealership when the service advisor, who has knowledge of the customer's past service experience, relinquishes payment duties to a cashier, who is not aware of the customer's past service experience.. While I realize this process makes less work for the service advisor, it is not beneficial for the customer. Fortunately, I reviewed the invoice and caught the overbilling before final payment was made. Buyer (customer) beware! More

Outstanding service. ....enjoyed meeting Mr. Rampp and received excellent service/guidance! Upon job completion a computer glitch threated the windshield calibration; howe ....enjoyed meeting Mr. Rampp and received excellent service/guidance! Upon job completion a computer glitch threated the windshield calibration; however, tech services provided quick guidance in solving the problem. More

They take good of my matinence. No caplaints. I'll continue to go there. And they are fast. No caplaints. I'll continue to go there. And they are fast. More

They worked through an electrical problem in the dealership fantastically and gave us updates with a staff member. Treats were brought out dealership fantastically and gave us updates with a staff member. Treats were brought out More

Great service & waiting area so nice with comfortable, relaxing, clean with refreshments. Grateful you also rinsed off the car and vacuum the inside. relaxing, clean with refreshments. Grateful you also rinsed off the car and vacuum the inside. More