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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
675 Reviews
Call Service Center (918) 215-3786

675 Reviews of Jim Norton Toyota Tulsa - Service Center

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March 29, 2024

They were wonderful! I got right in and right out when I got my oil changed. More

by cherylkrowsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Montgomery
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate your feedback, Cheryl! We're glad to hear that you are consistently impressed with the service we offer here at Jim Norton Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

I just say Excellent quality and service. Thank you. See you next service . Appreciate it. the best More

by johan-arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

We have taken our vehicles to Jim Norton Toyota Tulsa for many years. Our service advisor, David Holmes, and mechanic Nick are excellent, and they take such good care of us and our vehicles. More

by gardnerclaudia
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Everyone was very personable and professional. I like Jim Norton Toyota and will continue to do business with you More

by JMCC1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 29, 2024

Extremely pleasant experience with everyone that was involved in getting my Tacoma back on the road. Thanks More

by MICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steffanie McCarthy
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Apr 01, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review, Michael! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Had a warning light go off, which should be covered by warranty. I was told that the part was broke and I must of hit something, which I did not. I had checked the part in question prior to dropping the More

by Toyota Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lost card of service rep
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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your feedback. We are thankful you shared these concerns but unfortunately cannot identify you by the username provided and kindly request you reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com so that we may speak with you directly. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

We enjoyed meeting & working with Tyler Davidson. He was very responsive to our search for just the right car for our needs. More

by REDWARDOWEN
Recommend Dealer
Yes
Employees Worked With
Neng Yang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Davidson
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Mar 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Tyler was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Had a great experience with everyone there. First time customer and it was a great experience. More

by SHACKELFORDRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neng Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience and we welcome you to the Jim Norton family! I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

David was very helpful and responsive! Will plan to use him again in the future More

by geoffjhager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us, Geoff! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy David was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 28, 2024

Service was quick (less than an hour) and my car was very clean when they finished. More

by GHNEALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makayla Harmon
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Mar 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

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