Jim Norton Toyota Tulsa - Service Center

Jim Norton - upper tier Toyota dealer. Have expended extensive resources for customer satisfaction..striving correctly. Have expended extensive resources for customer satisfaction..striving correctly. More

Always greeted with a smile. There was a mix up on whether the car needed the maintenance request due to the oil change sticker and car system had not been updated fro the prev There was a mix up on whether the car needed the maintenance request due to the oil change sticker and car system had not been updated fro the previous service. No harm and we still love you guys but the service on April 1st turned out to be unnecessary. More

Always a great experience, would not go anywhere else for sservice. Always friendly and knowledgeable too. for sservice. Always friendly and knowledgeable too. More

The service at Jim Norton Toyota was Quick and effortless. The service writer was courteous and helpful. I recommend Jim Norton Toyota for all service requirements. effortless. The service writer was courteous and helpful. I recommend Jim Norton Toyota for all service requirements. More

Wry professional and always friendly. Always keeps you updated on the status of your vehicle Always keeps you updated on the status of your vehicle More

Clean, Friendly, knowledgeable service people. The only complaint I have is they used to have free white chocolate chip macadamia nut cookies in the waiting room, now they don’t! The only complaint I have is they used to have free white chocolate chip macadamia nut cookies in the waiting room, now they don’t! More

Very friendly, very helpful. They keep you informed and are very efficient. I am always happy with the service. They keep you informed and are very efficient. I am always happy with the service. More

Very professional. My service advisor was also very polite and professional. I would not hesitate to recommend. My service advisor was also very polite and professional. I would not hesitate to recommend. More

I called several days in a row and left messages and did not receive a call back! I don’t feel like this is acceptable! Another lady that answered the phone tried to look at my ticket to see if it was ready not receive a call back! I don’t feel like this is acceptable! Another lady that answered the phone tried to look at my ticket to see if it was ready or where we were on it but said she only had access to scheduling and couldn’t see where it was at! I believe it would be helpful to have better communication with the customer while your vehicle is in service. I was trying to coordinate getting there to pick it up as I don’t live in Tulsa! More

Excellent service all around with Professional, courteous and great technical expertise!!👍🏼will definitely return for all future service!! and great technical expertise!!👍🏼will definitely return for all future service!! More