Jim Norton Toyota Tulsa - Service Center

As always excellent customer service. We were there bright and early they got us in and out in less than an hour. We won't use anyone else. We were there bright and early they got us in and out in less than an hour. We won't use anyone else. More

Very fast and efficient service. Took less time than originally stated. I was in and out in less than an hour. Took less time than originally stated. I was in and out in less than an hour. More

Even with very little notice Auston got my vehicle in for service and arranged for Bill to take me home… great service from the moment i arrived until the time my car was finished… service and arranged for Bill to take me home… great service from the moment i arrived until the time my car was finished… More

Service advisor wasn’t good at keeping customer informed. Part was supposed to be in on his day off but didn’t make it. Called him later in the afternoon the next day and he had to go find out what was going Part was supposed to be in on his day off but didn’t make it. Called him later in the afternoon the next day and he had to go find out what was going on. He said no one told him the part didn’t arrive. It’s his responsibility to keep up with his service customers work orders and make sure he knows what is going on, inform the customer, and not wait for the customer to have to call to see what is going on with their vehicle. More

Always great service department and customer service at Jim Norton. Price is reasonable and usually very quick. Jim Norton. Price is reasonable and usually very quick. More

While purchasing the car Daniel was great! I highly recommend him! When I called to check on paperwork with the finance area (not Daniel), I was not pleased with the interaction and even felt I highly recommend him! When I called to check on paperwork with the finance area (not Daniel), I was not pleased with the interaction and even felt that the finance person was trying to get me off the phone and basically just hung up the phone. Guess my call was not important enough for him. More

Jim Norton Toyota is a clean facility. The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From The staff are friendly and let you know what is going on with the car. They value our time and give us the best outcome when time is involved. From the time I check the car in until I pick up the car has always been a great experience. Free tea, water and car wash are the icing on the cake. More

Thank you for your great service and and more than helpful staff 10 years running. helpful staff 10 years running. More

I have trusted Jim Norton for the last 7 years. Auston has always done a great job explaining things and making the process easy. I have to leave a great comment about Frank. He's one of the reason Auston has always done a great job explaining things and making the process easy. I have to leave a great comment about Frank. He's one of the reasons I have kept coming back to the dealership, he always has a great attitude. He seems happy to be there, he's always happy to give a ride and fun to chat with. More

Love the service we received both during the inspection of vehicles and the final departure with our new car. of vehicles and the final departure with our new car. More