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Jim Norton Toyota Tulsa - Service Center

Tulsa, OK

4.6
675 Reviews
Call Service Center (918) 215-3786

675 Reviews of Jim Norton Toyota Tulsa - Service Center

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May 10, 2024

Always excellent advice from David Holmes and the service team is top notch. David has been my service advisor for over twenty years and I could not ask for a better person to help with my 2002 Avalon and ke More

by fsljp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words! We are thrilled to hear about your positive experience with David and our service team at Jim Norton Toyota. It's fantastic to know that David has been providing you with excellent service for over twenty years! We appreciate your loyalty and trust in us to keep your 2002 Toyota Avalon in top shape. We look forward to serving you for many more years to come. Thank you for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Josh was very precise in giving me information concerning the multi inspection and explained the issues involved so that I could make informed decisions. More

by jamesgarrett30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your experience with us, James. We're glad to hear that Josh provided you with detailed information during your vehicle's multi-point inspection. At Jim Norton Toyota, we always aim to help our customers make well-informed decisions. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Everyone was friendly. Service was quick & professional. I would recommend them to others. Thank you More

by MFERGESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for the positive feedback and recommendation! We're thrilled to hear you found our service quick and professional. We appreciate your support and look forward to assisting you again in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 10, 2024

Professional handling is always a plus, thanks guys. My experience 10 years ago was not even close to how I was treated now. More

by rs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandy Still
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience with us at Jim Norton Toyota. We are thrilled to hear that we were able to provide you with such an excellent level of service. It's great to know that we have earned your business and we look forward to continuing to serve you in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

Best sevice department around. I do depend on them for everything about my Tundra. 250k miles and runs and looks practically new. Enough said. More

by OU3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for this amazing feedback! Our team is proud to have helped keep your Toyota Tundra running like new for over 250k miles. We look forward to continuing to provide excellent service for you and your vehicle in the future. Thank you again for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

I brought my Tacoma in for a recall item. I dealt with service advisor Daniel Rampp who was very professional, competent and friendly. All was good. More

by randolph philpot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Rampp
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May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Randolph, for sharing your experience with us at Jim Norton Toyota. We are delighted to hear that Daniel provided you with professional, competent, and friendly service during your visit for the recall item on your Toyota Tacoma. Your kind words are greatly appreciated, and we look forward to serving you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

We have ALWAYS received the best possible service. David Holmes goes out of his way, along with every employee we have come in contact with. We have every intention of purchasing a truck from then in More

by johntittle739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, John! We greatly appreciate your kind words and are thrilled to hear about the exceptional service you received from David and our team. We look forward to assisting you with your truck purchase in the future. Drive safely and we hope to see you again soon at Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

I have always had excellent service and they are very professional at this dealership and would recommend them to anyone. Thank you. More

by edurbin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Ed! We appreciate your kind words about your experience with Jim Norton Toyota. We strive to provide excellent service and professionalism to all our customers. Your recommendation means a lot to us and we look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

One of the best service departments I’ve worked with been a customer since 2009 More

by thomasholdren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Michael Rogne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Thomas! We truly appreciate your loyalty and kind words. It's been our pleasure to serve you since 2009. We look forward to many more years of providing you with excellent service at Jim Norton Toyota. Take care! Sincerely, Courtney, Jim Norton Auto Group

May 09, 2024

Service advisor I work with (David Holmes) is always excellent and very thorough each yime More

by gonebikin56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We are thrilled to hear that David provided you with excellent and thorough service on your vehicle. We look forward to your next visit at Jim Norton Toyota. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

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