Jim Norton Toyota Tulsa - Service Center

Totally over priced. wanting to charge $5000.00 for repairs is rediculous. No wonder your aren't selling cars. At these prices quit selling cars and just do repairs. Way wanting to charge $5000.00 for repairs is rediculous. No wonder your aren't selling cars. At these prices quit selling cars and just do repairs. Way to many extra people hanging around not doing work. More

Finally addressed my faulty sensor and made it right. Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Than Originally wasn’t going to replace my sensor due to “damage” but there was no damage. They made it right and replaced it for free/warranty work. Thanks More

Initially I had an issue with service. I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied wit I indicated such on my review & was contacted to rectify the issue. It was subsequently resolved. I am impressed with the response & satisfied with the resolution. More

I buy a tacoma on friday midday, it still has to be detailed and reconditioned, finally on Thursday I get a call that it will be done at 6pm, we'll I get there and they hadn't even started to detail i detailed and reconditioned, finally on Thursday I get a call that it will be done at 6pm, we'll I get there and they hadn't even started to detail it yet, after 830 they finally deliver my truck, the interior detail was definitely half-asked, didnt get under or behind seats, still trash and candy and dog hair inside, the cabin air filter had mold growing on it. they didn't even clean the engine bay, the power steering pump only had about an ounce of fluid, the motor oil is overfilled by at least twice the amout it supposed to have, a headlight was missing peices that I had to replace, the dealer didn't have them, I will never step foot on their lot again More

Muy buen trabajo y buen servicio, buena atención al cliente desde que llega uno hasta que le entregan su vehículo. cliente desde que llega uno hasta que le entregan su vehículo. More

Kendle took my original service call. He got my problem with brakes back to normal and feeling safe in my car. I always think car repairs are expensive, but I sure like the quality serv He got my problem with brakes back to normal and feeling safe in my car. I always think car repairs are expensive, but I sure like the quality service. Thanks! More

The customer service that I receive when I bring my car in for service is top notch. The service dept (including Josh) has assisted me with knowledge of what my car needs are and what is coming up next ti in for service is top notch. The service dept (including Josh) has assisted me with knowledge of what my car needs are and what is coming up next time. The wait time was close to what was predicted. More

Jim Norton Toyota has always provided great service for my 2005 Prius - for almost 19 years! my 2005 Prius - for almost 19 years! More

Service Dept. never disappoints . . . even when repair news is not so good. Trust them completelyQ never disappoints . . . even when repair news is not so good. Trust them completelyQ More

The excellent customer service is why I traded my Silverado for my Tundra!! The service department keeps my truck running in excellent condition. Highly recommend Jim Norton! Silverado for my Tundra!! The service department keeps my truck running in excellent condition. Highly recommend Jim Norton! More