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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

March 15, 2023

Worked with us when it was tough to find a new car in the market. Good experience. More

by mattjjmcdaniel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Craddock
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Mar 16, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

March 15, 2023

The dealership was great. Alva was awesome! She was patient as we test drove 3 cars. She was very knowledgeable and helped us through the entire sales process. Highly reco More

by chet0052456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Houchin, Alva Romero
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Mar 15, 2023 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Courtney, Jim Norton Auto Group

March 13, 2023

Complete circus. Do not prioritize appointments or loyal customers. Very unprofessional attendant at the counter More

by Kwoodward030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Hemphill
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Mar 14, 2023 -

Jim Norton Toyota Tulsa responded

Hi – we are happy to help in any way possible, unfortunately we cannot identify you from your review name. Was this review meant for Jim Norton Toyota? If so, we definitely want to discuss your concerns and ask you to reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. If the review was accidentally posted on the wrong site, we respectfully request its removal and appreciate your assistance. Sincerely, Courtney, Jim Norton Auto Group

March 04, 2023

Eric was a pleasure to do business with. He made buying a car simple and comfortable. More

by stephnsteve08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vincent
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Mar 06, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 01, 2023

Great service, awesome selection, and great salesperson. Would recommend to anyone needing a new automobile. More

by Soonersfan_2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2023 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for your wonderful review of Jim Norton Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

February 24, 2023

Virginia was really great to work with. She came to pick me up even when she was supposed to be off. She went above and beyond! Anyone who works with her will not be disappointed. 10/10 More

by Andrea
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia Fuenmayor
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Feb 24, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 15, 2023

Rober was a really helpful and knowledgeable sales representative. He was patient in showing us a Rav4 and doing a test drive, and he explained our options for buying the car. More

by Farzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 11, 2023

Atencion,amabilidad y muy buen trato por parte de Virginia ayudándondonos hasta conseguir lo que buscábamos More

by Rogelio_bustos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Virginia Fuenmayor
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Feb 13, 2023 -

Jim Norton Toyota Tulsa responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Courtney, Jim Norton Auto Group

February 11, 2023

Vey polite very helpful. Walked me through it step by step. Absolutely recommend to friends More

by Jwhitecountryside
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
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Feb 13, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Courtney, Jim Norton Auto Group

February 10, 2023

Quick, Simple, and right to the point. Business was easy, he’s the man to get it done! More

by ahu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Roberson, Phillip Chavez
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Feb 13, 2023 -

Jim Norton Toyota Tulsa responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Courtney, Jim Norton Auto Group

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