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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,252 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,253 reviews

June 11, 2024

The work was well done. They went beyond my expectstions in replacing a bad tail light. I had requested an alignment, but he that my car was in perfect alignment, therefor More

by briancherylbooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and for choosing Jim Norton Toyota for your automotive needs, Brian! We are thrilled to hear that we exceeded your expectations with the tail light replacement and alignment check. We strive to provide top-notch service to all our customers and we look forward to assisting you again soon! Sincerely, Courtney, Jim Norton Auto Group

June 10, 2024

Service was excellent. I had several things done and I anticipated my wait would be longer than it was. I was pleasantly surprised the work was finished earlier and I was More

by sheetsjrrobert
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your positive experience with us, Robert! We are thrilled to hear that our team at Jim Norton Toyota provided you with excellent service and completed the work in a timely manner. We value your feedback and look forward to welcoming you back in the future. Sincerely, Courtney, Jim Norton Auto Group

June 10, 2024

Always a great experience with Jim Norton Toyota, I definitely recommend using the for your Toyota needs. More

by luke.b.oldham
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachel Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for recommending Jim Norton Toyota for your Toyota needs! We appreciate your kind words and are thrilled to hear about your great experience. Please feel free to reach out to us if you need anything in the future. We look forward to assisting you again! Sincerely, Courtney, Jim Norton Auto Group

June 10, 2024

Didn't have to wait too long which was good for me at the time More

by childofgod0205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and sharing your experience. We understand the importance of timely service and are glad we could assist you promptly. We look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

Been going to Jim Norton Toyota for service for years, even tho there are places much closer to my house. JNT always provides me excellent service. More

by jakewimer
Workmanship
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty and for choosing Jim Norton Toyota for your service needs over the years. We are thrilled to hear that you consistently receive excellent service from us. Your satisfaction is our priority, and we look forward to continuing to provide you with top-notch service in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

Everyone I’ve ever dealt with at this dealership has been very courteous and professional. More

by ELLENSAARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words about your experience with us at Jim Norton Toyota. We are thrilled to hear that our team provided you with courteous and professional service. We look forward to welcoming you back in the future and appreciate you sharing your positive feedback. Sincerely, Courtney, Jim Norton Auto Group

June 09, 2024

Always on time, thorough, courteous, great communication and not always trying to sell me something I don't need. More

by paul1049
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Greg Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeb Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Paul, for your positive review! We appreciate your kind words about our service at Jim Norton Toyota. We strive to provide excellent communication and service without any unnecessary sales tactics. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

I'll award 5 star rating; but this visit was for the service on coolant bypass valve, and this issue is affecting multiple customers who own Toyota vehicles. I'm counting on this being a RECALL and I'm More

by tiner2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenall Kiser
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star rating and for recognizing our excellent employees at Jim Norton Toyota. We appreciate your feedback regarding the coolant bypass valve service. If you have any further concerns or questions about this issue, please don't hesitate to reach out to us directly. We value your business and look forward to assisting you in the future. Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

Always great service. Everyone in the dealership is friendly and helpful. I’ll definitely come back when I need service. More

by lindapogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the kind words, Linda! We are thrilled to hear about your positive experience at Jim Norton Toyota. We appreciate your loyalty and look forward to assisting you again in the future. See you next time! Sincerely, Courtney, Jim Norton Auto Group

June 08, 2024

I brought my vehicle in for its first 5000 mile service. The process was convenient, and all employees were professional. The customer experience was exceptional. More

by CANDACE.STUART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember who helped me, but he was stellar!
Jun 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Candace, for sharing your positive experience with us during your first 5000 mile service at Jim Norton Toyota. We are thrilled to hear that the process was convenient, and our team provided exceptional customer service. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

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