Jim Norton Toyota Tulsa

The service department is great, very friendly and I've never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this tim never had to wait very long. I like the waiting area and access to water and hot chocolate. The only complaint that I have particularly from this time yes that we were told we needed two new tires because the other ones are unrepairable with nails in them. The prices on the tires we needed were extremely high and were able to get a much better deal someplace else. More

I just wasn't valued as a customer. Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for Waited way longer than I should have, then I was our service wasn't completed, then we were lied to, the service was completed but we had to pay for extras, then there was no real compensation for my trouble and time except for a free alignment that wasn't needed for the car I just bought four new tires for. Extremely disappointed. And just to cut the conversation short and let them off the hook, after them asking what I wanted... they just did had taken action on their own, I told them to just take care of me on my next purchase. But I don't know if I want to go back to them after this experience. More

Isaias and Kade were both amazing! I will ask for them both when I buy my next Toyota. As a female purchasing a car alone I felt very comfortable working with both gentlemen. I will ask for them both when I buy my next Toyota. As a female purchasing a car alone I felt very comfortable working with both gentlemen. More

Everything was great as always. Staffs are friendly and helpful. I would love to come back Staffs are friendly and helpful. I would love to come back More

Took my car in for some repairs. It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able It was expected to take the whole day. However, They called later that afternoon and told me the car was ready do go....I was informed they we able to put 2 people on it and knocked the repairs right out ... Very Satisfied. More

Excellent Service. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. Got my scheduled at my convenience detected what was wrong and after approval got me fixed up in a timely manner. More

Fast service. Nice waiting room to sit in while car is being serviced. Helpful staff Nice waiting room to sit in while car is being serviced. Helpful staff More

Very trustworthy dealership that will not take advantage of you. This place is clean, very well organized and the staff are very friendly. I would definitely recommend. of you. This place is clean, very well organized and the staff are very friendly. I would definitely recommend. More

I was in and out for my scheduled tire rotation and maintenance in less than 30 minutes. Everything was great. maintenance in less than 30 minutes. Everything was great. More

Friendly folks. Great service. Really appreciate your help with my older model and low mileage vehicle. Great service. Really appreciate your help with my older model and low mileage vehicle. More