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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,301 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,301 reviews

March 08, 2024

Nice and welcoming when I pulled into the service bay. David was knowledgeable and helped me get what I needed! More

by HCOLLINS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing this amazing review for our team! At Jim Norton Toyota, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

David is wonderful to work with. He is professional and follows through on what he says he will do. I had a problem after my service was complete and he personally took over to mak More

by JRLEFTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Hi and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Everyone is very friendly and the service is done in a timely manner. I trust them! More

by MAHIGGINS37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auston Foster
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Josh is the best! He was able to have multiple services completed in under an hour. Friendly faces and an efficient team is very much appreciated! More

by MEENIE78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Clean, sufficient, very helpful , gave us the best deal, great service! Everyone polite, quick service More

by RVLIFEOF2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fleeman
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

I couldn't have asked for a better experience with purchasing a new vehicle from a dealership. The quality of service by my assigned Sales Consultants and Financing Manager was, and still continues to More

by era-prius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade Stuart, Cody Eby
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

They were quick, honest, and transparent with everything. Shout out to Austen for helping me navigate what needed to be done. More

by caitlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write about your experience with us, Caitlin! At Jim Norton Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Austin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

Thank you so much for getting rid of the squeak that no one else could find! More

by jenandzack3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auston Foster
Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Jim Norton Toyota and we look forward to your continued business! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

The service was good and quick. It was an overall great experience for me. Great to have a car wash too! More

by chrishurst
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Jim Norton Toyota Tulsa responded

We appreciate you for letting others know about your experience, Chris! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

March 08, 2024

I will continue to get my Toyota serviced at Jim Norton Toyota. This dealership is the best! More

by r.a.f.cotner621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando
Mar 08, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day! Sincerely, Courtney, Jim Norton Auto Group

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